You can get in touch with Xfinity customer service by finding the contact information for all of their services below. Whether you call, chat online, or visit a store location there will always be someone available to help 24/7!
Additional Xfinity customer service numbers
Xfinity Mobile
If you have any questions about your Xfinity Mobile account, call our specialists.
Xfinity business customer service
Call if you are a new or existing business customer.
What do you need when you connect with Xfinity customer service?
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Your ZIP code
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The phone number associated with your account
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Your Xfinity account number
The quickest way to reach a live Xfinity representative
If you need help navigating the phone system, just call us at (844) 345-0888 and we will be happy to assist.
Ready to order new Xfinity Connection?
Call now to speak with Xfinity expert about new Xfinity internet, TV and home phone
services in your area. We’ll help you find the best Xfinity deals for your home.
How to pay your Xfinity bill?
Whether you're a monthly subscriber or an occasional user, there are five ways to pay your Xfinity bill. So choose the one that works best for you!
To pay your Xfinity bill, you can
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Call Xfinity customer service at (800) 934-6489) to pay your bill by phone
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Visit www.xfinity.com to make an Xfinity bill payment online
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Download the Xfinity My Account app to make an Xfinity bill payment via mobile
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Visit an Xfinity location using the Xfinity store locator to pay your Xfinity bill in person
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Set up an Xfinity live chat to have an agent walk you through the bill pay process
Xfinity troubleshooting and quick help guides
Are you having trouble with your Xfinity service? Are you not sure how to fix a problem or are looking for quick help guides? In it, Xfinity customer care provides troubleshooting tips and quick help guides for some of the most common issues Xfinity customers experience. So whether you're having problems with your internet, TV, or phone service, we have you covered.
Manage your Xfinity data usage
Xfinity's 1.2TB data limit is a virtually unlimited amount of internet! equivalent to streaming 21 hours per day - but what else can you do with terabytes? Check out this site for more information on how much storage space various things take up in your home or office Terabyte equals 1000 gigabytes (or 1013).
Contact Xfinity customer service online
Ask Xfinity chat available 24/7
Get Xfinity questions- answers to technical and account questions, such as
- The guide to pairing your remote with your TV
- What to do if your Xfinity home phone is not getting a dial tone
- How to restart your Xfinity Home touchscreen
Troubleshoot in the Xfinity forums
Look no further than the Xfinity forums for answers to all of your technical questions! The threads are a great way not only to educate yourself on what's going wrong but also to tap into knowledge from other customers who have faced similar issues. It will save time and money in fixing things that aren't broken.
Xfinity social media links
Xfinity has a bunch of different promos and deals, but they don't have all the information on their website. So if you're looking for something specific to ask them about their products or services then feel free to post questions on any social media channel where people can reach out!
Ready to order new Xfinity Connection?
Call now to speak with Xfinity expert about new Xfinity internet, TV and home phone
services in your area. We’ll help you find the best Xfinity deals for your home.
Xfinity customer service FAQs
Where can I find a list of Xfinity-approved third-party devices?
If you're an Xfinity Internet customer and need to know whether your third-party equipment is approved for internet usage, simply inputting in the zip code will provide an answer. Once submitted it'll show all the different models that meet this criterion. For those looking at purchasing new modems/routers from their provider take note.
How can I upgrade my Xfinity internet modem?
If you’ve been notified by Xfinity that your equipment is out-of-date, upgrade to a faster modem! You can rent an upgraded device with their service or purchase one from our store.
Can I Contact directly with Xfinity customer service?
Yeah, you can call on (844) 345-0888.