1. Important Disclosures: Identity, Scope & Service Model

1.1 Website Operator & Legal Entity

This website is owned, maintained, and operated by CtvforMe.

Notice Regarding Third-Party Brands: CTVforMe is an independent consumer comparison, shopping resource, and lead referral platform. CTVforMe is NOT affiliated with, owned by, managed by, or a subsidiary of any other third-party digital media conglomerate. Any prior or external references to those entities were included in error and do not represent the ownership, control, or data handling practices of CTVforMe.

1.2 Independent Comparison Service (Not a Direct Provider)

CTVforMe provides informational guides, comparison tools, plan breakdowns, pricing estimates, and customer service referral pathways for telecommunications services — including cable TV, high-speed internet, fiber, satellite, and mobile phone plans. CTVforMe is not an Internet Service Provider (ISP), cable provider, or telephone utility.

1.3 Clarification on Orders, Billing, and Payment-Card Information

CTVforMe does NOT collect, process, store, or handle credit card numbers, debit card details, bank account credentials, or direct recurring billing information on this website.

We do not operate an online shopping cart, billing terminal, or equipment fulfillment warehouse.

When you choose to order a service, sign up for a plan, or schedule an installation, you are either:

• Connected by telephone to a verified provider, master sales agent, or authorized dealer; or
• Redirected via outbound links to the official website of the chosen service provider (e.g., Spectrum, Xfinity, Optimum, AT&T, Frontier, Cox, etc.).

Any payment, credit check, order placement, or subscription contract occurs directly between you and the respective third-party service provider or its authorized billing representative under their own terms and privacy practices.

2. Information We Collect

We collect information from and about users through three primary channels: (1) information you provide directly, (2) information collected automatically through tracking technologies, and (3) information from call interactions.

2.1 Information You Voluntarily Provide

Depending on how you interact with our website, you may provide us with:

• Contact Details: Full name, email address, phone number, and physical mailing address or ZIP code (submitted when checking local plan availability, requesting quotes, submitting inquiry forms, or contacting customer support).
• Service Preferences: Current internet or TV provider, desired download speeds, budget preferences, and move dates.
• Inquiry Content: Messages, questions, feedback, or survey responses submitted through contact forms.

2.2 Phone Calls & Telephony Interactions

When you dial any telephone numbers listed across our website (including toll-free numbers and dynamically generated phone tracking numbers):

• Call Metadata: We and our telephony/call tracking partners collect your caller ID, phone number, call duration, timestamp, geographic area code, and call routing status.
• Call Recordings & Quality Monitoring: Telephone calls connected through our platform may be monitored and recorded for quality assurance, compliance, agent training, lead validation, and dispute resolution. By calling numbers displayed on CTVforMe, you consent to call recording and monitoring.

2.3 Information Collected Automatically (Cookies & Tracking)

When you browse our website, our servers and third-party vendors automatically log standard technical data:

• Device & Browser Data: IP address, browser type, browser language, operating system, device hardware model, screen resolution, and unique device identifiers.
• Usage & Behavioral Data: Referring URL, exit pages, pages visited, time spent on pages, links clicked, scroll depth, search queries within the site, and session timestamps.
• Approximate Location Data: Non-precise geographic location (city, state, or ZIP code region) inferred from your IP address, which is used to automatically surface local providers and packages relevant to your area.

3. Cookies, Pixels, and Advertising Technologies

We use cookies, web beacons, tracking pixels, and local storage technologies to operate, optimize, and market our website:

• Strictly Necessary Cookies: Essential for page navigation, website security, and server load balancing.
• Functional & Preference Cookies: Remember your entered ZIP code or provider preferences so you do not have to re-enter them on return visits.
• Analytics Cookies (e.g., Google Analytics): Collect aggregated, anonymous data on how visitors interact with our content, helping us measure site speed, resolve technical errors, and optimize navigation.
• Advertising & Conversion Pixels (e.g., Google Ads, Microsoft Advertising, Meta Pixel): Measure the effectiveness of our pay-per-click (PPC) and social advertising campaigns, verify referral conversions, and present targeted advertisements based on prior visits.
• Dynamic Call Tracking: Utilizes small JavaScript snippets to dynamically swap telephone numbers on the page based on the traffic source or search keyword, enabling accurate attribution of inbound calls.

You can manage or disable cookies through your web browser settings. Disabling cookies may affect your ability to view localized provider deals.

4. How We Use Your Information

We use collected information for specific, lawful business purposes:

• Local Availability & Plan Matching: To determine which internet, TV, and phone providers serve your neighborhood and display accurate pricing, speed tiers, and promotional packages.
• Facilitating Connections & Inquiries: To connect you via phone or digital referral with authorized dealers, call centers, or providers that can fulfill your service request.
• Customer Support: To respond to questions, clarify service details, and address user inquiries.
• Site Optimization & Analytics: To evaluate traffic trends, improve page layout, enhance site performance, and test new informational features.
• Campaign Performance & Attribution: To track marketing performance with advertising partners and audit call routing accuracy.
• Security & Fraud Prevention: To detect bots, prevent fraudulent inquiries, prevent click-fraud, and safeguard our technical infrastructure.
• Legal Compliance: To comply with applicable laws, respond to legal requests, enforce our terms of service, and maintain required business records.

5. How and With Whom We Share Your Information

We do not sell your personal contact information to unrelated list brokers or unauthorized third-party spammers. We share information only under the following limited operational circumstances:

5.1 Telecommunications Providers & Authorized Retailers / Master Agents

When you submit a request for quote/availability or call a phone number on our website, your contact details, service location, and call audio/metadata are shared with the relevant telecommunications provider, master distributor, or authorized dealer (e.g., Optimum, Spectrum, Frontier, AT&T, Verizon Fios, CenturyLink, Cox, Optimum, Earthlink, Windstream, HughesNet, etc.) or their specialized fulfillment call centers so they can verify address qualification, discuss plan options, and complete orders.

5.2 Technical & Operational Service Providers

We share data with trusted vendors who perform operational support on our behalf under confidentiality and data protection agreements, including:

• Cloud hosting and infrastructure providers.
• Dynamic call tracking, telephony routing, and IVR platform vendors (e.g., Ringba, Invoca, CallRail).
• Web analytics providers (e.g., Google Analytics).
• Fraud mitigation and cybersecurity partners.

5.3 Advertising & Attribution Partners

We collaborate with digital advertising platforms (such as Google Ads, Microsoft Bing Ads, and social networks) to measure whether a user who clicked an ad visited our site or initiated a call/lead. These platforms may combine cookie identifiers with their own platform data.

5.4 Legal, Regulatory, and Safety Disclosures

We may disclose your information if required to do so by law, subpoena, warrant, or court order, or if we have a good-faith belief that disclosure is necessary to comply with legal process, protect rights and safety, or investigate fraud.

5.5 Business Transfers

In the event of a merger, acquisition, corporate reorganization, asset sale, or bankruptcy, user data may be transferred to the acquiring entity as part of business assets.

6. Telephone Communications, Telemarketing & TCPA Disclosure

By submitting your phone number via any web form or lead intake module on CTVforMe:

• Express Written Consent: You give your express written consent and authorization for CTVforMe, the applicable service provider(s), and their authorized partners or affiliates to contact you at the telephone number provided.
• Communication Methods: Communications may occur via telephone calls, prerecorded voice messages, artificial voice messages, and SMS/text messages, which may be initiated using an automatic telephone dialing system (ATDS) or automated messaging technology.
• No Purchase Requirement: Your consent is NOT a condition of purchasing any property, goods, or services.
• Do-Not-Call Registries: You agree that this consent overrides any previous registration on federal, state, or internal corporate Do Not Call (DNC) lists for the specific transaction inquiry.
• Opting Out: You may revoke consent at any time. For SMS, reply STOP to any text message. For phone calls, inform the live representative that you wish to be placed on their internal Do-Not-Call list, or contact us directly at [email protected].

7. Consumer Privacy Rights (State-Specific Disclosures)

Depending on your state of residence (including California, Virginia, Colorado, Connecticut, Utah, Texas, and other states with enacted comprehensive privacy laws), you may have specific rights regarding your personal information.

7.1 California Privacy Rights (CCPA / CPRA Notice)

If you are a California resident, the CCPA/CPRA provides you with specific rights:

• Right to Know / Access: Request categories and specific pieces of personal information collected, disclosed, or shared.
• Right to Delete: Request deletion of personal information, subject to statutory exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out of the "Sale" or "Sharing" of Personal Information: Opt-out of the transfer of personal information for cross-context behavioral advertising or referral lead generation.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
• California "Shine the Light": California residents may request details regarding disclosures to third parties for direct marketing.

7.2 Exercising Your Privacy Rights

To exercise any applicable privacy rights:

• Email: Send your request to [email protected] with the subject line "Consumer Privacy Rights Request".
• Verification: Provide your full name, email address, phone number, and ZIP code used when submitting an inquiry so we can match and verify your records.
• Response Window: We will respond to verifiable requests within the timeframe mandated by applicable state law (typically 45 days).

7.3 Do Not Track & Global Privacy Control (GPC)

Where recognized by applicable state law, our website recognizes and honors valid, automated Global Privacy Control (GPC) opt-out preference signals sent by your browser.

8. Third-Party Websites & External Hyperlinks

CTVforMe contains links to external websites, including official service provider websites, speed testing tools, regulatory bodies (FCC), and retail partners. We do not control and accept no responsibility for the privacy policies or practices of external websites. We encourage you to review their policies upon visiting.

9. Data Security and Retention

We implement reasonable commercial, technical, and administrative safeguards (including SSL/TLS encryption for web traffic, firewalls, and restricted access) designed to protect personal information against unauthorized access, loss, or misuse. We retain personal data only for as long as necessary to fulfill the business purposes outlined in this policy or to comply with statutory record-keeping and audit obligations.

10. Children's Privacy (COPPA)

CTVforMe is intended exclusively for adults aged 18 and older. Our website is not directed to children under 13 (or under 16 where applicable by state law). We do not knowingly solicit or collect personal information from children.

11. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. When updates are published, the "Last Updated" date at the top of the policy will be updated. Continued use of the website indicates acceptance of the revised terms.

12. How to Contact Us

If you have questions, comments, or concerns regarding this Privacy Policy, our data practices, or wish to exercise your legal privacy rights, please reach out to us at: