Contact Cox customer service

Connect with Cox: Reach out to our dedicated customer service for assistance and support!



Cox Communications customer phone service numbers

Cox Communications' customer phone service offers help that can't be beat. You can quickly get help with payment questions, technical issues, or managing your account by calling our specific lines. Our skilled agents are ready to offer unique solutions that will make the experience go smoothly. When you join Cox, you get more than just great services; you also get a customer-focused approach that puts your needs first. Get in touch with Cox Communications right away to experience the difference in connection. At Cox Communications, we put customer happiness first.


Customer service & tech support

(800) 234-3993

Cox Complete Care

(844) 349-7575

Cox Homelife customer service

(877) 404-2568


Ready to order Cox services?

You should call now to speak with a Cox expert about the best deals in your
area.


Live chat online with a Cox customer service agent

The Cox workers are always there to help you with any issues or questions you may have. Please visit cox.com/residential/contactus and click the "Let's Chat" button to start a live chat!

If you're having trouble with your Cox services, a box will show up on the screen with quick links to basic topics. Any of these choices can help fix problems or look for tools that are directly connected to what's needed!

It's never been easier to take care of your house! You can chat with a real person at Cox from anywhere in the world. To talk to experts right away, just type "Live Agent" into the chat box's search bar and hit the arrow next to it.

Go online to Cox customer support

There are many ways to contact Cox if you can't talk on the phone. They have sites where they answer all the questions that clients often ask, or you can use social media.

Talk to Oliver, the Cox Virtual Assistant

If you're having trouble with your device, don't hesitate to open up a chat window and request assistance from one of our friendly team members. We are available 24/7 for any questions or problems that might come up!

Cox social media links

Cox's social media pages are an excellent way to stay informed about service issues and announcements, as well as contact live representatives.

Use the Cox App

Manage your services, account, and profile information with our app.

Twitter

Facebook

Cox customer support forums

Check out our Cox technical support forums! Our community of customers and experts is here to help you with everything from billing questions to technical issues.


Tips for managing your Cox Internet service

These days, everyone in America needs a fast and secure Internet link, whether they're at home or online. Keep your internet up to date with these tips from Cox Communications. That way, it will be there when you need it most!

Monitor your data usage: Turning off auto-play on streaming apps and changing the settings on your video camera can help you use less data. For instance, if you have a doorbell or security system at home, the cameras' quality shouldn't be higher than what's needed for vision. This will save data when there isn't constant movement noticed within range, and it will also make sure they work better!

Place your equipment in a central location: When it comes to Wi-Fi, keep your gear as far away from metal things like pipes and steel as possible to keep them from interfering. To find out more about the services, you can call Cox WiFi's customer service.

Reboot your modem: Turn your modem back on If you're having trouble connecting to the internet, turn off and then on the router and any other devices that are connected.

Pause all other devices using Wi-Fi: Everyone who uses the internet at home knows what it's like when their link is slow. Cox has a way to help you! With their Panoramic WiFi App, it's easy to briefly turn off all of your home's devices while using one that is directly linked to our network. This saves time and speeds things up again so everything works as quickly as possible with no hiccups or delays. Get in touch with Cox Internet help and the Cox tech support phone number.

Cox customer service pays the bill

One of these great choices will make it easy and quick to pay your Cox bill. You can make regular payments, set up a scheduled transfer, or use Easy Pay to make sure you don't pay too much.

Phone bill pay for Cox: To get in touch with Cox customer help, call (800) 234-3993. To move forward, you will need the phone number that is linked to the account. You might also want to call the Cox helpline.

To pay online: Sign in to your account at www.cox.com. To get to the Payment and Billing Options page, click on the button next to the billing part, even if you don't want to pay your bill online. This will take you to your billing records.

To pay in person: Get directions to a Cox Store Location near you.

Get help with your payment: You can start a live chat with a customer service rep to get help with any payment method.

App to pay bills: You can pay your bill from your phone with the free Optimum Support App.

Pay your bills by mail: Pay your bill and send it to the address below. Do not send any other mail with it. Post Office Box 742698, Cincinnati, OH 45274

 Ready to order Cox services?

  You should call now to speak with a Cox expert about the best deals in your
  area.