How is Fios installed in your house?

Posted on: 22 Aug 2024

Verizon Fios is installed in your home through a structured process that begins with a professional technician visit. The installation typically starts with running a fiber-optic line from the street or utility pole to your home, where it connects to an Optical Network Terminal (ONT) that converts the fiber signal into usable internet, TV, and phone services. The technician then sets up the necessary wiring to your router and set-top boxes, ensuring proper placement for optimal Wi-Fi coverage and TV signal distribution. They also test all services to confirm functionality and provide guidance on using your equipment, including managing your network, connecting devices, and accessing the Fios TV interface. Installation times can vary depending on the complexity of your home setup, but Verizon aims to complete it efficiently while ensuring all services operate smoothly.

What is the Procedure for FiOS Installation in the House?

To have FiOS Internet and TV service installed at home is very easy and normally takes four to six hours to complete. Here is a step-by-step overview of what you can expect during a standard FiOS installation.

Scheduling Your Appointment

After registering for FiOS service over the phone or online, you will select the installation date and time, which is normally a 4-hour window. It is advisable to be as liberal as possible on the time factor since more opportunities are likely to be available. You will also receive a confirmation of your appointment through email and/or text.

The Day Before Your Appointment

Verizon technician will call you the day before the appointment to let you know the time slot to expect him/her. This is a good chance to raise any final questions that you may have about the installation procedure. Ensure pets are restrained and the entryway into your home is unobstructed.

The Initial Walkthrough
Your doorbell will ring within the timeframe indicated, and a Verizon technician will come in and state the tasks that they will be undertaking. They will then do a brief walk-through of your house to determine how they plan on routing cables and where to place the gear. If you are a tenant, they may seek prior consent from your landlord.

Spotting the Exterior of Your House
Your technician will step outside and assess how he or she will facilitate the cables from the telephone pole or underground cable box to your home. This might mean fixing a small box on the outside of the wall, making holes, putting cables through the windows or vents, etc If additional external cabling or equipment is required, they will inform you about it and get your consent.

Running Cable Lines
The FiOS technician will begin pulling fiber optic and copper cabling into your house and to the general vicinity of the router configuration. They may have to pull wires via the corridors or interior partitions, beneath the stairs, under the floors, or over the ceiling, or even in the basement, the attic, or the garage. The technician will ensure that the number of holes on the wall and floor is kept to a aest by taking advantage of preexisting cable lines and holes.

This process involves the installation of the Optical Network Terminal.
After the cabling is done, the FiOS technician will then install the Optical Network Terminal (ONT). This small box (approximately the size of a videocassette) is used to translate the light signals from fiber optic lines into electrical signals required for internet, television, and phone connections. The ONT uses an outdoor grounding wire and needs a power outlet nearby to work properly.

Connecting the FiOS Router
Verizon technician, who will be installing the FiOS router, will assess the area where the FiOS router should be placed, considering cable routing, power outlet availability, coverage required by the WiFi connection, and appearance of the FiOS router. It will be enough to install an Ethernet cable connecting one of its ends to the ONT box and another one to the router. They may also require the cables to be plugged into a splitter to work with TVs.

Activating Your FiOS Service
Your Verizon technician will then perform installations of the cables and mounting of the respective hardware, after which your internet, TV, and phone connections will be activated and checked for functionality as required. They will ensure that the signal strength of the WiFi is optimum where required or check that the channels/subscribed speeds are properly set. This usually takes between 10 and 15 minutes, depending on the complexity of the questions to be answered.

TV Set Up
If you ordered FiOS TV, your technician can help you set up existing TV equipment like smart TVs, streaming devices, or gaming consoles with the FiOS One mini boxes. They may adjust some channel parameters, ensure that you can navigate through the IPG, answer questions about streaming apps, and/or learn how to sync the FiOS remote with your television.

Wrapping Up the Install
At the end of the installation, the technician will then manage the cords/cables, gather any tools or equipment that are not needed, and dispose of any trash on hand. You can be certain to get a brief orientation on the equipment and your service offerings. This is the last chance for you to ask your tech any questions you might have, while they take you through the facility.

There is nothing worse than following up after your tech leaves and realizing that nobody knows who you are, and they have no record of your ever being there.
After the technician leaves, ensure that everything is in order, no tools/cables are left behind, and all services are functioning as they should. If you have any problems arranging your accommodation or if any questions arise after you have made the booking, do not hesitate to contact customer service. Note that it may take up to 12 hours for on-demand content and programming guide data to be fully populated.

Though each home install is somewhat different, this should give you a basic idea of what the major steps are when getting Verizon FiOS service installed. Just remember to plan with your technician, and everything should go as planned! They should be informed of any difficult home situations so they can be prepared and can help with the solutions. If your FiOS install is going smoothly, it is clean, and you have a fast internet connection and home entertainment services.

Ready to experience blazing-fast internet? Call us today at +1 844-967-4555 and discover the power of Verizon Fios Home Internet! Don’t miss out—get connected now!

Faq

1. How is Fios installed in a home?

Fios is installed by a professional technician who runs a fiber-optic line to your home, connects it to an Optical Network Terminal (ONT), and sets up wiring to your router and set-top boxes.

2. Do I need to be home for Fios installation?

Yes, a technician visit is required, and someone must be present to grant access and confirm equipment placement.

3. How long does Fios installation take?

Installation usually takes 2 to 4 hours, depending on your home layout and the complexity of wiring needed.

4. Is there a cost for Fios installation?

Installation fees may apply, but Verizon often offers promotions with free or discounted installation depending on the plan.

5. Can I schedule a convenient time for installation?

Yes, Verizon allows you to schedule an appointment at a time that works best for you, including evenings and weekends in some areas.

6. What equipment is installed during Fios setup?

The technician installs an ONT, router, and any necessary set-top boxes for TV service, and ensures all devices are properly connected.

7. Will the technician test my services after installation?

Yes, the technician tests internet, TV, and phone services to ensure everything works correctly before leaving.