Does AT&T give free modems?

Discover if AT&T truly offers free modems for their internet services. This comprehensive guide breaks down AT&T's equipment policies, explains potential costs, and outlines how to secure the best deal for your home internet setup in 2025.

AT&T's Official Modem Policy: What You Need to Know

Navigating the world of internet service providers often involves understanding their policies on essential equipment, particularly the modem and router. For many consumers, the question "Does AT&T give free modems?" is a primary concern when considering their services. AT&T's official stance on equipment has evolved over the years, and it's crucial to understand their current approach to avoid unexpected charges and ensure you have the right setup for your home.

In essence, AT&T's policy generally involves charging a monthly rental fee for their provided gateway devices, which often combine modem and router functionalities. This fee is typically presented as a separate line item on your monthly bill. However, the landscape isn't always black and white. Promotions, specific service tiers, and regional offers can sometimes alter this standard practice. Understanding the nuances of their policy is the first step in determining whether you'll pay for your AT&T modem.

AT&T aims to provide a seamless internet experience, and their gateway devices are designed to be compatible with their network infrastructure, ensuring optimal performance. While the idea of a "free modem" is appealing, it's important to look at the total cost of service, including any equipment charges, when comparing providers. This guide will delve into the specifics of AT&T's equipment policies for 2025, helping you make an informed decision.

The "Free Modem" Question: Myth or Reality in 2025?

The concept of a "free modem" from internet service providers (ISPs) is a persistent one, often fueled by past practices or promotional offers. For AT&T in 2025, the answer to "Does AT&T give free modems?" is generally no, not in the sense of a one-time, no-strings-attached giveaway. However, the reality is more complex than a simple yes or no.

Standard Practice: Monthly Equipment Fee

Typically, AT&T charges a monthly equipment rental fee for their provided gateway devices. These are not just simple modems; they are integrated units that handle both the modem function (connecting to AT&T's network) and the router function (creating your home Wi-Fi network). As of 2025, this fee is commonly around $10 to $15 per month, depending on the specific service plan and region. This fee covers the use of AT&T's hardware, maintenance, and support for that hardware.

Promotional Offers: The Exception, Not the Rule

Occasionally, AT&T might run limited-time promotions that include waiving the equipment rental fee for a certain period, such as the first 12 months of service. These offers are designed to attract new customers or encourage upgrades. However, these are promotional and not a permanent policy. Once the promotional period ends, the standard monthly fee will apply.

Bundled Services and Special Packages

In some instances, bundling AT&T internet with other AT&T services (like TV or mobile) or signing up for specific high-tier internet plans might come with equipment benefits. This could include a reduced rental fee or, in rarer cases, a waived fee for a limited time. It's essential to read the fine print of any bundle or plan to understand what's included.

"Free" with Purchase of Service

Another way "free" can be interpreted is that the equipment is included as part of the overall cost of your internet service. You're paying for the internet, and the equipment is a necessary component of that service. However, AT&T differentiates this by itemizing the rental fee, making it clear that you are paying for the use of their hardware. This is distinct from a truly free item.

What About Older Plans?

For customers on older AT&T internet plans, the equipment policies might differ. Some legacy plans might have had different fee structures or included equipment differently. However, for new activations or significant plan changes in 2025, the monthly rental fee is the prevailing model.

Key Takeaway for 2025: While AT&T doesn't typically offer modems for free outright, be vigilant for promotional periods where the rental fee might be waived. Always confirm the equipment costs with your sales representative or on the official AT&T website before signing up.

Understanding AT&T Equipment Fees

To accurately answer "Does AT&T give free modems?", we must first understand how AT&T structures its equipment fees. Unlike some providers who might include a basic modem in the service cost, AT&T generally separates the cost of the modem/gateway rental from the internet service itself. This transparency, while sometimes leading to sticker shock for those expecting "free," allows customers to see exactly what they are paying for.

The Gateway Device: Modem + Router

AT&T primarily uses what they call "gateways." These are integrated devices that perform two critical functions:

• Modem Functionality: This part connects your home network to AT&T's network (DSL, Fiber, or U-verse). It translates the signals from AT&T's infrastructure into a format your devices can use.
• Router Functionality: This part creates your home Wi-Fi network, allowing multiple devices to connect wirelessly to the internet. It also typically includes Ethernet ports for wired connections.

Because these devices are essential for providing the service, AT&T charges a monthly fee for their use. This fee is not for purchasing the equipment but for renting it. This means you never own the AT&T-provided gateway.

Typical Monthly Rental Costs (2025 Estimates)

The exact monthly equipment fee can vary based on several factors, including the type of internet service (Fiber, U-verse, DSL), your location, and any specific promotions currently active. However, as of 2025, you can generally expect the following:

• AT&T Fiber Internet: For AT&T's high-speed Fiber services, the gateway rental fee is often included in the advertised price for many plans, especially introductory offers. However, for some higher-tier or non-promotional plans, a separate fee might apply, typically in the range of $10-$15 per month. It's crucial to verify this at the point of sale.
• AT&T U-verse/DSL: For older technologies like U-verse and DSL, a monthly equipment rental fee is almost always applied. This fee can range from $10 to $15 per month.

What the Fee Covers

The monthly rental fee isn't just for the hardware itself. It typically covers:

• The Hardware: The cost of the gateway device.
• Maintenance and Support: If the device malfunctions or needs troubleshooting, AT&T provides support and replacement without additional hardware cost to you (beyond the monthly rental).
• Upgrades: When AT&T introduces newer, more capable gateway models, they may offer upgrades to customers, often at the same monthly rental fee.

Important Considerations

• Promotional Waivers: As mentioned, some new customer promotions may waive this fee for a set period (e.g., 12 months). Always ask about current promotions.
• Bundling Benefits: Sometimes, bundling internet with AT&T TV or other services can result in a reduced or waived equipment fee.
• BYOD (Bring Your Own Device): While AT&T generally allows customers to use their own compatible modems for DSL and U-verse services, they often do not support customer-owned equipment for Fiber. For Fiber, using AT&T's provided gateway is usually mandatory. If you use your own modem for DSL/U-verse, you can avoid the monthly rental fee, but AT&T's support for your device will be limited.

Understanding these fees is critical. If you see an advertised price for AT&T internet, always check if the equipment rental fee is included or separate. This will give you the true monthly cost of the service.

When AT&T Might Provide Free Equipment

While the standard AT&T policy involves a monthly rental fee for modems/gateways, there are specific scenarios where you might receive AT&T equipment without incurring ongoing monthly charges. These instances are typically tied to promotional offers or specific service packages designed to incentivize customers.

1. Introductory Promotional Offers:

This is the most common way customers might experience "free" equipment. AT&T frequently runs promotions for new customers that include waiving the monthly equipment rental fee for a limited time. For example, a promotion might state: "Get AT&T Fiber 1 Gig for $80/mo. Includes gateway rental for 12 months."

• Duration: These waivers are almost always temporary, commonly lasting for 6, 12, or sometimes 24 months.
• Post-Promotion: After the promotional period ends, the standard monthly equipment rental fee will be added to your bill. It's crucial to be aware of the end date of such promotions.
• Verification: Always confirm the exact terms and duration of any equipment fee waiver with the AT&T sales representative or in the service agreement.

2. Bundled Service Packages:

Occasionally, AT&T may bundle internet services with other offerings like AT&T TV or mobile plans. In some of these bundled packages, the equipment rental fee for the internet gateway might be included in the overall bundle price, effectively making it "free" as part of the package deal. This is less about the equipment being free and more about the cost being absorbed into a larger service package.

• Total Value: You need to assess the total cost of the bundle versus purchasing services separately to determine if this offers genuine savings.
• Specific Plans: These benefits are usually tied to specific, often higher-tier, bundled plans rather than standard internet-only offerings.

3. Special Upgrade Campaigns:

In rare cases, AT&T might initiate a campaign to upgrade its network or provide newer gateway models to a significant portion of its customer base. During such campaigns, they might offer the new equipment at a reduced rate or even waive the rental fee for a period to encourage adoption. These are usually driven by AT&T's network evolution and are not standard customer benefits.

4. Business or Enterprise Solutions:

For business customers, especially those with larger or more complex needs, AT&T might offer custom equipment solutions or include equipment in their service contracts without a separate monthly rental fee. These arrangements are highly tailored and differ significantly from residential service.

5. Customer Retention Offers:

If a customer is considering leaving AT&T, the retention department might offer a waived equipment fee for a period as an incentive to stay. This is a reactive measure and not a standard proactive offering.

Important Caveat: Fiber vs. DSL/U-verse

It's important to distinguish between AT&T Fiber and their older DSL/U-verse technologies. For AT&T Fiber, using their proprietary gateway is generally mandatory for network compatibility and optimal performance. For DSL and U-verse, customers have more flexibility to use their own compatible modems, which can eliminate the rental fee entirely. However, AT&T's support for customer-owned equipment is limited.

In summary, while AT&T does not typically offer modems for free on an ongoing basis for residential customers, you can receive equipment without a monthly rental fee through:

• Limited-time introductory promotions.
• Specific bundled service packages where the cost is absorbed.
• Rare, network-driven upgrade campaigns.

Always scrutinize the terms and conditions, and confirm with AT&T directly to understand the true cost of equipment for your specific situation.

Alternatives to AT&T-Provided Modems

When asking "Does AT&T give free modems?", a crucial part of the answer involves understanding that you often have a choice: rent AT&T's equipment or purchase your own. For certain AT&T services, opting for a customer-owned modem can lead to significant savings over the long term and provide greater control over your network hardware.

When You Can Use Your Own Modem:

AT&T's policy on customer-owned modems primarily applies to their legacy DSL and U-verse internet services. For these technologies, AT&T provides a list of approved modems that are compatible with their network. Using one of these approved devices means you can avoid the monthly equipment rental fee.

Benefits of Using Your Own Modem:

• Cost Savings: The most significant advantage is eliminating the monthly modem rental fee, which can range from $10 to $15 per month. Over several years, this can amount to hundreds of dollars in savings.
• Better Performance/Features: You can choose a modem that offers superior Wi-Fi speeds, range, and features compared to AT&T's standard rental units. This is particularly beneficial for users with large homes or demanding internet usage (e.g., heavy streaming, gaming, multiple connected devices).
• No Contractual Lock-in: You own the equipment outright, so you aren't tied to AT&T's hardware. If you switch providers, you can take your modem with you (provided it's compatible with the new provider's network).
• Control and Customization: Owning your modem gives you full control over its settings and firmware, allowing for advanced network configurations.

Drawbacks of Using Your Own Modem:

• Initial Purchase Cost: You'll need to buy the modem upfront. Good quality modems can cost anywhere from $70 to $200 or more.
• Compatibility Issues: You must ensure the modem you purchase is on AT&T's approved list for your specific service type (DSL or U-verse). Buying an incompatible modem will render it useless.
• Limited AT&T Support: If you use your own modem and encounter internet connectivity issues, AT&T's technical support will likely only be able to confirm if the signal is reaching your modem. They generally won't troubleshoot your modem itself. You'll be responsible for diagnosing and fixing any problems with your hardware.
• No Automatic Upgrades: When AT&T releases new network technologies or improves their service, you won't automatically receive updated hardware. You'll need to purchase a new modem to take advantage of these advancements.
• Not an Option for AT&T Fiber: For AT&T's Fiber internet service, using a customer-owned modem is generally not supported. AT&T requires you to use their provided gateway to ensure proper functioning and compatibility with their fiber optic network.

How to Choose and Set Up Your Own Modem:

1. Check AT&T's Approved Device List: Visit the AT&T website or contact their customer support to get the most current list of compatible modems for your specific DSL or U-verse service plan and speed tier.
2. Purchase a Compatible Modem: Buy a modem from a reputable retailer (e.g., Amazon, Best Buy) that is explicitly listed as compatible by AT&T. Look for modems that support the latest standards (like DOCSIS 3.0 or 3.1 for cable, though AT&T uses different tech for DSL/U-verse).
3. Activation Process: Once you have your modem, you'll need to activate it with AT&T. This usually involves connecting the modem, accessing a specific AT&T activation portal via a web browser, and following the on-screen instructions. You may need your AT&T account number.
4. Router Considerations: If your purchased modem doesn't have built-in Wi-Fi capabilities (some do, some don't), you'll need to purchase a separate Wi-Fi router and connect it to the modem.

Examples of Approved Modems (Note: Specific models change, always verify with AT&T):

For DSL/U-verse, common brands that have historically offered compatible modems include Netgear, TP-Link, and Actiontec. Always ensure the model number is on AT&T's official list.

Summary: For AT&T DSL and U-verse customers, using your own compatible modem is a viable way to avoid monthly rental fees and potentially improve your home network. However, it's not an option for AT&T Fiber, and it comes with the responsibility of managing and supporting your own hardware. Carefully weigh the upfront cost against the long-term savings and support implications.

How to Get the Best Deal on AT&T Internet Equipment

Securing the best deal on AT&T internet equipment involves a combination of understanding their policies, leveraging promotions, and making informed choices. Since AT&T generally charges a monthly rental fee for their gateways, finding ways to minimize or eliminate this cost is key to reducing your overall monthly bill.

1. Actively Inquire About Promotions:

Don't assume you know all the current offers. When you are signing up for new service or inquiring about an upgrade, always ask:

• "Are there any current promotions that include a waived equipment rental fee?"
• "Is the equipment rental fee included in the advertised price for this plan, or is it separate?"
• "Are there any introductory offers for new customers that cover equipment costs?"

Sales representatives are often incentivized to inform customers about these deals, but it never hurts to be proactive.

2. Negotiate (Where Possible):

While AT&T has standard pricing, especially for equipment rental, there can be some room for negotiation, particularly if you are a long-term customer considering switching providers or if you are signing up for a high-tier package. Mentioning competitor offers or expressing concerns about the equipment fee might prompt a better offer.

3. Understand the Terms of Promotional Waivers:

If you do secure a promotion that waives the equipment fee, make sure you understand:

• Duration: Exactly how long the waiver lasts (e.g., 12 months).
• End Date: When the standard fee will begin.
• Any Conditions: Are there any requirements you must meet to keep the waiver active?

Set a reminder on your calendar a few months before the waiver expires so you can either accept the new fee, renegotiate, or consider alternatives.

4. Consider Bringing Your Own Modem (for DSL/U-verse):

As discussed in the previous section, if you have AT&T DSL or U-verse internet, purchasing your own compatible modem can save you money in the long run. While there's an upfront cost, it eliminates the recurring monthly rental fee. Ensure you buy a modem that is explicitly approved by AT&T for your service type and speed tier.

5. Evaluate Bundled Offers Carefully:

Sometimes, bundling AT&T internet with TV or mobile services might appear to offer "free" equipment. However, always do the math. Calculate the total cost of the bundle versus the cost of individual services. The equipment cost might simply be absorbed into the bundle price, offering no real savings.

6. Look for Specific Plan Inclusions:

Certain AT&T internet plans, particularly their high-speed Fiber plans, may include the gateway rental fee in the advertised monthly price. This is often the case for introductory pricing. When comparing plans, pay close attention to whether the equipment fee is itemized separately or included.

7. Read the Fine Print:

This cannot be stressed enough. Before signing any contract or agreeing to any service, read the terms and conditions carefully. Pay close attention to sections detailing equipment charges, rental fees, promotional periods, and any penalties for early termination.

8. Contact AT&T Directly for Clarification:

If you are unsure about any aspect of equipment costs or promotions, contact AT&T customer service or visit a local store. Getting clear, written confirmation of all charges and benefits is essential.

Example Scenario:

Imagine you're signing up for AT&T Fiber 1 Gig. The advertised price is $80/month. You ask if this includes the gateway. The representative confirms that for the first 12 months, the $15/month gateway rental fee is waived as part of a new customer promotion. After 12 months, your bill will increase by $15 unless you renegotiate or take other action. This clarity helps you budget and plan.

By employing these strategies, you can navigate AT&T's equipment policies more effectively and ensure you're not paying more than necessary for your internet service.

Factors Influencing Equipment Costs

The cost associated with AT&T internet equipment isn't static. Several factors can influence whether you pay a monthly rental fee, the amount of that fee, or if you might qualify for a waived fee. Understanding these variables is crucial for anyone asking, "Does AT&T give free modems?"

1. Type of Internet Service:

• AT&T Fiber: For their high-speed Fiber optic service, AT&T generally provides a specific gateway device. While introductory offers often include this gateway rental at no extra charge for a period, a monthly fee typically applies afterward. The technology requires specific AT&T hardware for optimal performance and compatibility.
• AT&T U-verse/DSL: These older technologies offer more flexibility. While AT&T provides rental gateways for these services (and charges a monthly fee), customers often have the option to purchase and use their own compatible modem. This is a primary way to avoid ongoing equipment costs for these service types.

2. Specific Internet Plan and Speed Tier:

• Promotional Plans: New customer promotions are the most common avenue for waived or reduced equipment fees. These are often tied to specific speed tiers or bundles. A higher-tier plan might come with a more attractive equipment offer than a basic plan.
• Non-Promotional Pricing: Once promotional periods end, the standard equipment rental fee will apply. This fee is usually consistent across different speed tiers for the same service type (e.g., a $15/month fee for U-verse gateways regardless of speed, though this can vary).

3. Geographic Location:

Pricing and promotional offers can vary by region. AT&T operates in different markets, and competitive pressures or network infrastructure differences in a particular area might influence equipment costs and the availability of "free" or discounted equipment offers.

4. Promotional Periods and Special Offers:

This is perhaps the most significant factor. AT&T frequently runs campaigns to attract new subscribers or encourage upgrades. These can include:

• Waived Rental Fees: For a set number of months (e.g., 6, 12, 24 months).
• Discounted Fees: A reduced monthly rate for the equipment.
• Bundled Savings: Including the equipment cost within a larger bundle price.

These offers are dynamic and change frequently. What's "free" today might have a fee tomorrow.

5. Customer Status (New vs. Existing):

New customers are typically the primary target for promotions that offer waived equipment fees. Existing customers looking to upgrade their service or change plans might be eligible for some offers, but they are often less generous than those for new sign-ups. Existing customers may need to negotiate more assertively or consider purchasing their own equipment if possible.

6. Bundling with Other AT&T Services:

If you bundle AT&T Internet with AT&T TV, wireless phone service, or other offerings, the equipment cost structure might change. Sometimes, the rental fee is absorbed into the bundled price, or a special discount might be applied.

7. Choice of Using Your Own Equipment:

For AT&T U-verse and DSL services, the decision to purchase your own compatible modem directly impacts your equipment costs. The initial purchase price of a modem ($70-$200+) is a one-time expense, whereas AT&T's rental fee is a recurring monthly charge. Over the lifespan of the modem, owning your equipment can be significantly cheaper.

8. Equipment Type (Gateway vs. Separate Modem/Router):

AT&T primarily uses integrated "gateways" that combine modem and router functions. This simplifies setup but means you're paying for both functionalities in one fee. If you were to use separate devices (which AT&T doesn't typically support for Fiber), the cost structure might differ, but this is not a common scenario with AT&T's standard residential offerings.

Summary Table of Influencing Factors:

By understanding these factors, you can better assess the true cost of AT&T internet equipment and make choices that align with your budget and needs.

Comparing AT&T Internet Plans and Equipment

When evaluating AT&T internet plans, the equipment aspect is as important as the speed and price. The question "Does AT&T give free modems?" often arises because the cost of equipment can significantly impact the total monthly expenditure. Let's break down how equipment considerations fit into comparing AT&T's various internet offerings.

AT&T Internet Technologies:

AT&T offers internet through several technologies, each with different equipment implications:

• AT&T Fiber: This is their premium offering, providing the fastest speeds and most reliable connection. For Fiber, AT&T mandates the use of their specific gateway device. While the advertised price for many Fiber plans includes the gateway rental, especially during promotional periods, a monthly fee often applies after the initial term.
• AT&T U-verse (IPDSL/VDSL): This technology uses a hybrid fiber-coaxial network. AT&T provides rental gateways for U-verse, typically with a monthly fee. However, for U-verse, customers often have the option to purchase their own compatible modem to avoid this recurring charge.
• AT&T DSL: This is their most basic internet service, delivered over traditional phone lines. Similar to U-verse, AT&T charges a monthly rental fee for their DSL modems, but customer-owned modems are usually supported, offering a way to bypass the fee.

Equipment Costs Across Plans (2025 Outlook):

Here's a general comparison of how equipment costs might factor into different AT&T plans:

Key Comparison Points:

1. Total Monthly Cost: Always calculate the total cost by adding the advertised internet plan price and the equipment rental fee (after any promotional period).
2. Long-Term Savings: For U-verse and DSL, compare the total cost of renting AT&T's modem over 2-3 years versus the upfront cost of purchasing your own compatible modem.
3. Promotional Value: If a plan offers a waived equipment fee for 12 months, factor in the price increase after that period. Is the plan still competitive once the fee is added?
4. Performance Needs: If you opt for your own modem for U-verse/DSL, research devices that offer the best Wi-Fi performance for your home size and usage habits.
5. Support Responsibility: Be prepared to handle troubleshooting for your own modem if you choose that route. AT&T's support will be limited.

Example Comparison:

Let's compare two hypothetical scenarios for a similar speed tier (e.g., 100 Mbps):

• Scenario A: AT&T Fiber
  • Advertised Price: $70/month (includes gateway rental for 12 months)
  • After 12 months: $70 + $15 = $85/month
  • Total cost over 2 years: ($70 x 12) + ($85 x 12) = $840 + $1020 = $1860
• Scenario B: AT&T U-verse with Own Modem
  • Advertised Price: $60/month
  • Upfront Modem Cost: $100 (compatible model)
  • Total cost over 2 years: ($60 x 24) + $100 = $1440 + $100 = $1540

In this example, choosing U-verse with your own modem offers significant savings over two years compared to AT&T Fiber, even though Fiber is the superior technology. This highlights the importance of considering equipment costs when comparing plans.

Conclusion for Comparison:

When comparing AT&T internet plans, always factor in the equipment. While AT&T Fiber offers top speeds, its equipment policy typically involves a rental fee after introductory periods. For U-verse and DSL, the option to use your own modem can be a significant cost-saving measure, but it shifts the responsibility for support and upgrades to you. Always verify current promotions and equipment fees directly with AT&T.

Troubleshooting and Support for AT&T Modems

When you rely on AT&T for your internet service, understanding how their modem/gateway support works is crucial, especially when issues arise. The question "Does AT&T give free modems?" is often followed by concerns about what happens if that modem stops working. AT&T provides support for their provided equipment, but the level of support can differ if you opt for your own device.

Support for AT&T-Provided Gateways:

If you are renting an AT&T gateway (common for Fiber, and an option for U-verse/DSL), you generally receive comprehensive support from AT&T for that hardware.

• Troubleshooting Assistance: AT&T's technical support team is equipped to help you diagnose and resolve common issues with their gateways. This includes connectivity problems, Wi-Fi issues, and device malfunctions. They can often perform remote diagnostics.
• Remote Resets and Diagnostics: Support agents can often remotely reset your gateway, check signal levels, and identify potential problems without needing a technician visit.
• Hardware Replacement: If the AT&T gateway is determined to be faulty, AT&T will typically replace it at no additional hardware cost to you. This is a significant benefit of the monthly rental fee – it covers the maintenance and replacement of their equipment.
• Technician Visits: For issues that cannot be resolved remotely, AT&T may schedule a technician visit to your home to diagnose and fix the problem, which may involve replacing the gateway or checking external connections.
• Firmware Updates: AT&T manages firmware updates for their gateways remotely, ensuring the device has the latest software for security and performance.

What to Do When Your AT&T Gateway Has Issues:

1. Basic Troubleshooting Steps: Before contacting support, try the simplest solutions:
   • Reboot the Gateway: Unplug the power cord, wait 30 seconds, and plug it back in.
   • Check Connections: Ensure all cables (power, Ethernet, phone line for DSL) are securely connected.
   • Check Indicator Lights: Observe the lights on the gateway. Different patterns can indicate specific problems. Consult your gateway's manual or the AT&T website for light status meanings.
   • Test with a Wired Connection: If Wi-Fi is the issue, try connecting a device directly to the gateway via an Ethernet cable to see if the internet works.
2. Contact AT&T Support: If the issue persists, call AT&T's technical support line. Be prepared to provide your account information and describe the problem in detail.
3. Follow Support Instructions: Cooperate with the support agent's troubleshooting steps.

Support for Customer-Owned Modems (U-verse/DSL):

If you choose to use your own modem for AT&T U-verse or DSL, the support structure changes significantly:

• Limited AT&T Support: AT&T's technical support will primarily focus on confirming that a signal is reaching your premises and is compatible with their network. They will generally not troubleshoot your personal modem or router.
• Manufacturer Support: You are responsible for contacting the modem manufacturer's support for issues related to your device (e.g., Netgear, TP-Link).
• Your Responsibility for Replacement: If your customer-owned modem fails, you will need to purchase a replacement yourself.
• BYOD Compatibility Checks: AT&T can help confirm if a modem is compatible with their network *before* you purchase it, but they won't fix it once it's yours.

What to Do When Your Customer-Owned Modem Has Issues:

1. Perform Basic Troubleshooting: Reboot your modem and router, check physical connections.
2. Check Manufacturer Resources: Consult the modem manufacturer's website for FAQs, troubleshooting guides, and firmware updates.
3. Contact Manufacturer Support: Reach out to the modem manufacturer's customer service for hardware-specific issues.
4. Contact AT&T Support (for Signal Issues): If you suspect the problem is with AT&T's line or signal, contact AT&T support. They can verify the signal strength to your location.

Key Differences Summarized:

Choosing whether to rent or buy your modem involves weighing the convenience and comprehensive support of AT&T's provided equipment against the potential long-term cost savings and control of owning your own device (where applicable).

Conclusion: Your AT&T Internet Equipment Guide

In conclusion, the question "Does AT&T give free modems?" doesn't have a simple yes or no answer for 2025. While AT&T's standard practice involves a monthly rental fee for their provided gateways, there are specific circumstances where you can obtain equipment without ongoing charges. These typically include limited-time introductory promotions for new customers, which waive the rental fee for a set period, often 12 months. Occasionally, bundled service packages might absorb the equipment cost, making it appear "free" as part of a larger deal.

For AT&T Fiber customers, using AT&T's gateway is usually mandatory, and the focus should be on leveraging initial promotions to avoid fees for as long as possible. For AT&T U-verse and DSL customers, a more significant opportunity exists: purchasing your own compatible modem. This upfront investment eliminates the recurring monthly rental fee, leading to substantial long-term savings, though it shifts the responsibility for troubleshooting and replacement to you. Always verify AT&T's approved device list before purchasing your own equipment.

To get the best deal on AT&T internet equipment, be proactive. Inquire about all current promotions, understand the terms of any waivers, and carefully compare the total cost of service, including equipment fees, over the long term. By staying informed and making strategic choices, you can effectively manage your AT&T internet equipment costs and ensure a satisfactory home internet experience.