Spectrum Phone Plans: Affordable Rates & Quality Service
Discover how Spectrum phone plans offer a compelling blend of affordability and high-quality service, making them a top choice for budget-conscious consumers seeking reliable communication solutions in 2025-26. This guide explores their value proposition.
Understanding Spectrum Phone Plans
Spectrum, a leading telecommunications provider, offers a range of phone plans designed to meet diverse consumer needs. Unlike many providers that bundle phone services with internet and TV, Spectrum often provides standalone phone options, appealing to those who may already have their internet and television services from another provider or who specifically seek a dedicated landline solution. Their approach to pricing and service aims to strike a balance between cost-effectiveness and reliable performance, a crucial consideration for consumers navigating the complex landscape of telecommunications in 2025-26. This section delves into the core offerings and philosophy behind Spectrum's phone services, setting the stage for a deeper analysis of their value proposition.
The Spectrum Approach to Landline Service
Spectrum's landline service, often referred to as Spectrum Voice, is built upon a robust digital network. This means that unlike traditional analog phone lines, Spectrum Voice utilizes Voice over Internet Protocol (VoIP) technology. This digital foundation allows for enhanced features, greater flexibility, and often, more competitive pricing. The company emphasizes reliability and clear call quality, leveraging its extensive network infrastructure to deliver a consistent experience. For many households, a landline remains a vital communication tool, whether for emergency services, consistent connectivity for older family members, or simply as a preferred method of contact. Spectrum aims to be the provider of choice by offering a service that is both dependable and accessible.
Key Features and Benefits
Spectrum Voice plans typically include a host of features that go beyond basic calling. These often encompass unlimited local and long-distance calling within the United States, Canada, and Mexico, which is a significant value for many users. Additionally, common features include caller ID, call waiting, call forwarding, three-way calling, and voicemail. The convenience of these bundled features means users don't have to subscribe to separate services for basic call management. Furthermore, Spectrum's commitment to network upgrades ensures that the underlying technology supports high-definition voice quality, leading to clearer conversations and fewer dropped calls. This focus on an enhanced calling experience is a cornerstone of their service offering.
Target Audience for Spectrum Phone Plans
Spectrum's phone plans are particularly attractive to several demographics. Existing Spectrum internet and TV customers often find it advantageous to bundle their phone service, potentially unlocking further discounts and simplifying their billing. However, Spectrum also caters to individuals and families who may not be Spectrum customers for other services but are looking for a reliable, feature-rich landline at a competitive price. This includes seniors who may prefer the familiarity and reliability of a landline, businesses seeking cost-effective communication solutions, and households that prioritize unlimited calling to North American destinations. The company’s strategy is to offer a broad appeal by focusing on value and dependable service.
Spectrum Affordability Explained
One of the primary drivers of Spectrum's appeal is its focus on affordability. In the competitive telecommunications market of 2025-26, consumers are constantly seeking ways to reduce their monthly bills without compromising on service quality. Spectrum addresses this need through a combination of transparent pricing, bundled discounts, and a commitment to offering value-packed plans. This section will dissect the pricing structures, highlight potential savings, and explain why Spectrum's phone plans are often considered an economical choice for many households and businesses.
Transparent Pricing Models
Spectrum generally employs a straightforward pricing model for its phone services. Unlike some competitors who might rely on intricate promotional periods that lead to significant price hikes after a few months, Spectrum aims for more predictable billing. While introductory offers can exist, the core pricing for their standard unlimited calling plans is designed to be competitive on an ongoing basis. They typically offer a single primary plan with unlimited nationwide calling, making it easy for consumers to understand exactly what they are paying for. This transparency reduces the likelihood of unexpected charges and builds trust with their customer base. For example, a typical unlimited nationwide calling plan might be priced at a consistent monthly rate, with taxes and fees clearly itemized.
Bundling Discounts and Savings
A significant aspect of Spectrum's affordability strategy lies in its bundling options. For customers who subscribe to multiple Spectrum services – such as internet, TV, and phone – substantial discounts are often available. This "triple play" or "double play" bundle can lead to considerable savings compared to subscribing to each service from different providers. For instance, a customer might find that adding Spectrum Voice to an existing Spectrum Internet plan results in a lower combined monthly cost than they would incur by using a separate phone provider. These bundled savings are a key incentive for customers to consolidate their services with Spectrum, making the overall package more attractive financially.
Promotional Offers and Introductory Rates
While Spectrum emphasizes stable ongoing pricing, they also utilize promotional offers to attract new customers and incentivize upgrades. These can include discounted rates for the first 12 or 24 months of service, or special introductory pricing for bundled packages. It's important for consumers to be aware of the terms and conditions of these promotions, particularly the rate that applies after the promotional period concludes. However, even at their standard rates, Spectrum's phone plans often remain competitive, especially when considering the included features and the quality of the network. The company's ability to offer both attractive initial deals and reasonable ongoing prices contributes to its reputation for affordability.
Cost-Effectiveness Compared to Competitors
When comparing Spectrum's phone plans to those of other major telecommunications companies and even specialized VoIP providers, Spectrum often emerges as a strong contender in terms of cost-effectiveness, particularly for unlimited calling. Many competitors might charge extra for features like voicemail-to-email or international calling minutes, whereas Spectrum's base plan often includes a comprehensive suite of features. The reliability of their network also plays a role in perceived affordability; fewer dropped calls and clearer connections mean less frustration and potentially fewer repeat calls, which can indirectly translate to cost savings for businesses and individuals alike. The 2025-26 market analysis consistently shows Spectrum as a provider that delivers a solid balance of price and performance.
Quality of Service: What to Expect
Affordability is only one piece of the puzzle; the quality of service is paramount. Spectrum prides itself on delivering a reliable and high-quality phone experience. This section will explore the technical infrastructure, call clarity, network reliability, and customer support that contribute to the overall quality of Spectrum's phone plans, ensuring users understand what to anticipate in terms of performance and dependability.
Network Infrastructure and Technology
Spectrum operates a vast and advanced network infrastructure that underpins its voice services. As mentioned, Spectrum Voice utilizes VoIP technology, which routes calls over the internet. This digital approach allows for superior sound quality compared to older analog lines. The company continuously invests in upgrading its network, ensuring high bandwidth and low latency, which are critical for clear, uninterrupted conversations. Their fiber-optic network backbone provides a robust foundation, minimizing the impact of external factors that could degrade service quality. This commitment to technological advancement is a key differentiator.
Call Clarity and Reliability
Users of Spectrum Voice can generally expect excellent call clarity. The use of VoIP and advanced codecs for audio compression results in high-definition voice quality, making conversations sound natural and crisp. Reliability is another cornerstone of Spectrum's service. Their network is designed with redundancy and advanced monitoring systems to minimize downtime and service interruptions. For landline services, this means a consistent connection for everyday calls and, crucially, for emergency calls to 911. While no network is entirely immune to outages, Spectrum's infrastructure is engineered for high availability, ensuring that users can depend on their phone service when they need it most.
Included Features and Advanced Functionality
Beyond basic calling, Spectrum Voice plans come equipped with a suite of features that enhance usability and convenience. These typically include:
- Unlimited Nationwide Calling: Free calls to the US, Canada, and Mexico.
- Voicemail: Standard voicemail service, often with options for visual voicemail on compatible devices.
- Caller ID: Displays the name and number of incoming callers.
- Call Waiting: Alerts you to an incoming call while you are already on a call.
- Call Forwarding: Allows you to redirect incoming calls to another number.
- Three-Way Calling: Enables you to conference in a third person to an ongoing call.
- Call Return: Automatically dials the number of the last person who called you.
- Anonymous Call Rejection: Blocks calls from callers who have blocked their caller ID.
These features are generally included at no extra charge, adding significant value to the service and providing functionalities that might otherwise require separate subscriptions with other providers.
Customer Support and Service
The quality of customer support is a critical component of any service provider's offering. Spectrum provides multiple channels for customer support, including online resources, phone support, and in-person assistance at service centers. For technical issues or billing inquiries related to Spectrum Voice, customers can access a dedicated support team. While experiences can vary, Spectrum generally aims to provide timely and effective solutions to customer problems. Their online knowledge base and troubleshooting guides are also valuable resources for self-service, allowing users to resolve common issues quickly.
Comparing Spectrum Plans (2025-26)
Navigating the available Spectrum phone plans requires a clear understanding of their offerings and how they stack up against each other. While Spectrum typically offers a streamlined approach with a primary unlimited calling plan, there might be variations or specific packages available depending on your location and whether you are bundling with other Spectrum services. This section provides a comparative overview relevant for 2025-26, highlighting key differences and helping consumers choose the most suitable option.
Spectrum Voice Unlimited Plan
The flagship offering from Spectrum is generally the "Spectrum Voice Unlimited" plan. This plan is designed for maximum value and convenience, typically including:
- Unlimited local and long-distance calling within the U.S., Canada, and Mexico.
- A comprehensive suite of calling features such as Caller ID, Call Waiting, Voicemail, Call Forwarding, and Three-Way Calling.
- HD Voice quality for clearer conversations.
- Reliable service powered by Spectrum's advanced network.
The pricing for this plan can vary slightly based on region and current promotions, but it is consistently positioned as a competitive option for unlimited calling. For example, a typical advertised price might be around $29.99 per month, with potential for further discounts when bundled.
Bundled Packages: Double Play and Triple Play
Spectrum heavily promotes bundled packages, which often present the most significant cost savings. These bundles combine two or more services:
- Double Play: Typically combines Spectrum Internet with Spectrum Voice. This is an excellent option for individuals or households that need reliable internet access and a dependable landline phone service. The bundled price is usually lower than subscribing to each service separately.
- Triple Play: This package includes Spectrum Internet, Spectrum TV, and Spectrum Voice. It offers the most comprehensive solution for home entertainment and communication, often at the most attractive overall price point. Customers can customize their TV channel lineup to further tailor the package to their needs.
The exact pricing for these bundles fluctuates based on the speed of the internet plan, the tier of the TV package, and ongoing promotions. However, the principle remains: bundling offers substantial discounts compared to individual service pricing.
International Calling Options
While the standard Spectrum Voice Unlimited plan covers unlimited calling to the U.S., Canada, and Mexico, Spectrum also offers international calling packages for those who frequently call other countries. These add-ons can provide discounted per-minute rates or monthly allowances for calling specific regions. For example, a "World" or "International Plus" package might offer a set number of minutes or reduced rates to countries in Europe, Asia, or Latin America. These are typically priced as monthly add-ons to the base unlimited plan, allowing users to customize their international calling capabilities without committing to a plan that might be more expensive than they need.
Comparison Table: Spectrum Voice Unlimited vs. Bundled Savings (Illustrative 2025-26)
The following table provides an illustrative comparison of pricing scenarios. Actual prices may vary by location and current promotions.
| Service Combination | Estimated Monthly Cost (Standalone) | Estimated Monthly Cost (Bundled with Spectrum) | Potential Savings per Month |
|---|---|---|---|
| Spectrum Voice Unlimited | ~$29.99 | N/A (Base Price) | N/A |
| Spectrum Internet + Spectrum Voice | (Internet ~$60-$80) + (~$29.99) = ~$89.99-$109.99 | ~$79.99-$99.99 (Double Play) | ~$10-$10 |
| Spectrum Internet + TV + Voice | (Internet ~$60-$80) + (TV ~$50-$100) + (~$29.99) = ~$139.99-$209.99 | ~$119.99-$179.99 (Triple Play) | ~$20-$30 |
Note: Internet and TV costs are estimates and depend on speed tiers and channel packages.
This comparison highlights that while Spectrum Voice on its own is competitively priced, the most significant affordability gains are realized through bundling. Consumers should carefully assess their service needs to determine if a bundle aligns with their budget and requirements.
Spectrum vs. Competitors: A Deep Dive
To truly appreciate Spectrum's value proposition, it's essential to compare its phone plans against those of major competitors. The telecommunications landscape is diverse, with offerings ranging from traditional phone companies to internet-based VoIP providers. This section will analyze Spectrum's strengths and weaknesses relative to key players in the market for 2025-26, focusing on price, features, and network quality.
Spectrum vs. Traditional Landline Providers (e.g., AT&T, Verizon Landline)
Traditional providers like AT&T and Verizon have long been staples for landline service. However, their offerings are often perceived as less competitive in terms of pricing and bundled features compared to modern VoIP solutions. Spectrum's VoIP-based Spectrum Voice generally offers unlimited nationwide calling at a lower price point than comparable traditional plans. Furthermore, the inclusion of advanced calling features as standard in Spectrum plans often requires extra add-ons or higher-tier plans with traditional providers. While traditional providers might boast extensive legacy infrastructure, Spectrum's digital network often translates to better call quality and more feature-rich, cost-effective plans.
Spectrum vs. Cable Competitors (e.g., Xfinity Voice)
Cable companies like Comcast (Xfinity) offer services that are very similar to Spectrum's, including bundled internet, TV, and phone. Xfinity Voice, for example, also utilizes VoIP technology and offers unlimited nationwide calling and a similar set of features. The comparison here often comes down to specific pricing, promotional offers, and the quality of the underlying network in a particular geographic area. Both providers excel at offering bundled discounts. Consumers should compare current local offers from both Spectrum and Xfinity, considering factors like internet speeds and TV channel selections within their bundles. In many cases, the pricing and feature sets are closely matched, making local availability and specific promotions the deciding factors.
Spectrum vs. VoIP-Only Providers (e.g., Ooma, Vonage)
VoIP-only providers offer a different model. Companies like Ooma and Vonage specialize in internet-based phone service, often with flexible plans and international calling options. Ooma, for instance, offers a base unit that can provide free nationwide calling after an initial hardware purchase and a low monthly subscription for premium features. Vonage offers various plans with unlimited calling and international options. The key difference lies in the infrastructure. Spectrum leverages its own robust cable network, which can offer greater reliability and integration with other services. VoIP-only providers often rely on a stable home internet connection from any provider, which can be an advantage for those not wanting to switch their internet service. However, Spectrum's bundled discounts can make its overall package more affordable for those who also need internet and TV. For pure phone service, some VoIP-only providers might offer lower entry costs, but Spectrum's all-inclusive unlimited plan is highly competitive.
Key Differentiating Factors for Spectrum
- Network Integration: Spectrum's advantage lies in its integrated network, allowing for seamless bundling of internet, TV, and phone services with potentially greater reliability and simplified billing.
- Bundled Value: The significant discounts offered through Double Play and Triple Play bundles are a major draw for consumers looking to consolidate their services.
- Transparent Pricing: While promotions exist, Spectrum's core unlimited plan pricing is generally straightforward and competitive for the features included.
- Ubiquity: Spectrum's extensive service areas across the U.S. make its plans accessible to a large number of households.
When making a decision in 2025-26, consumers should weigh these factors against their specific needs, considering not just the monthly cost but also the desired features, reliability, and the convenience of bundled services.
Maximizing Value with Spectrum
Once you've decided that Spectrum phone plans are a good fit, the next step is to ensure you're getting the absolute best value. This involves understanding how to leverage their offerings, take advantage of discounts, and select the plan that perfectly matches your usage habits. This section provides practical tips for maximizing the financial and functional benefits of your Spectrum phone service.
Assess Your Calling Habits
Before choosing a plan, honestly assess how you use your phone. Do you make frequent long-distance calls within North America? Do you often call international numbers? Are you primarily using a landline for local calls and emergencies? Spectrum's unlimited plan is highly cost-effective if you make regular calls to the U.S., Canada, or Mexico. If your international calling is minimal, the base plan is likely sufficient. If you have specific international calling needs, investigate Spectrum's international calling add-ons to see if they offer better rates than pay-per-use options.
Leverage Bundling Options
As repeatedly emphasized, bundling is where Spectrum truly shines in terms of affordability. If you are in a Spectrum service area and need internet and/or TV, strongly consider a Double Play or Triple Play bundle. The savings can be substantial, often reducing the effective cost of your phone service significantly. Even if you're currently happy with your internet or TV provider, do the math. The combined cost of separate services from different providers might exceed the cost of a Spectrum bundle, especially when factoring in the value of unlimited calling.
Understand Promotional Offers and Contract Terms
Spectrum frequently offers introductory pricing for new customers or for bundled packages. While these promotions can significantly lower your monthly bill for a set period (e.g., 12 or 24 months), it's crucial to understand the rate that will apply after the promotional period ends. Plan for the long term. If the post-promotional price still fits your budget and offers good value compared to alternatives, then it's a solid choice. Always read the fine print regarding contract lengths, early termination fees, and any limitations on the promotional offers.
Utilize Included Features
The calling features included with Spectrum Voice – such as Caller ID, Call Waiting, and Voicemail – are valuable tools that can enhance your communication experience. Make sure you are aware of these features and how to use them. For example, using Call Forwarding can be convenient when you're away from home, and Caller ID helps you screen calls. These features, often costing extra with other providers, are part of the standard Spectrum package, adding to the overall value proposition without additional expense.
Explore Potential for Business Plans
Spectrum also offers business phone solutions. If you are a small business owner, explore their business phone plans. They may offer features tailored to business needs, such as dedicated business support, multiple lines, and advanced call management features, often at competitive rates. Comparing these business-specific plans to residential plans and other business providers can reveal significant cost-saving opportunities.
Stay Informed About Service Area Expansions
Spectrum is continuously expanding its service areas. If you are on the cusp of a service area or anticipating a move, check Spectrum's website regularly. Gaining access to their bundled services, including phone, can offer significant financial advantages if you are currently using a less cost-effective provider.
Customer Experiences and Reviews
Real-world customer experiences provide invaluable insights into the practical performance and satisfaction levels associated with Spectrum phone plans. While marketing materials highlight benefits, user reviews often reveal the nuances of service quality, customer support, and overall value. This section synthesizes common themes from customer feedback and reviews pertaining to Spectrum's phone services in 2025-26.
Common Praises for Spectrum Voice
Many customers express satisfaction with the affordability of Spectrum's phone plans, especially when bundled with internet and TV services. The clarity of calls is frequently mentioned as a positive aspect, with users noting that conversations sound crisp and natural, a significant improvement over older phone technologies. The convenience of having unlimited calling to the U.S., Canada, and Mexico included in the base plan is also a recurring point of praise, simplifying budgeting for households with family or business contacts in these regions. The reliability of the service, particularly for emergency calls, is another aspect that earns positive remarks from satisfied users.
Areas for Improvement and Criticisms
Despite the positives, some customers report challenges. A common criticism revolves around customer service experiences, with some users finding it difficult to reach knowledgeable representatives or resolve complex issues efficiently. While Spectrum's network is generally reliable, occasional service interruptions or technical glitches can occur, and the process for resolving these might be frustrating for some. Pricing, particularly after promotional periods expire, can also be a point of contention for customers who do not switch to bundles or who were not fully aware of the standard rates. Some users also note that while basic features are included, advanced business-centric features might be less robust or more expensive compared to specialized business VoIP providers.
Impact of Bundling on Satisfaction
Customer satisfaction appears to be significantly higher among those who utilize Spectrum's bundled packages. The perceived value and cost savings associated with Double Play and Triple Play bundles often outweigh minor service inconveniences. When phone service is essentially a low-cost add-on to a core internet or internet-and-TV package, customers tend to be more forgiving of any minor drawbacks. This suggests that for many, Spectrum Voice is most appealing as part of a larger service ecosystem.
Reliability in Different Service Areas
Customer reviews can vary based on geographic location. In areas where Spectrum has invested heavily in its network infrastructure, users generally report higher levels of reliability and better performance. Conversely, in older or less developed areas within Spectrum's footprint, some users might experience more frequent issues. It is always advisable to check local reviews or ask neighbors about their experiences with Spectrum services in your specific area.
2025-26 Trends in Customer Feedback
In the 2025-26 period, trends in customer feedback continue to highlight the strong value proposition of Spectrum's bundled offerings. There's an increasing emphasis on the seamless integration of services and simplified billing as key satisfiers. Areas for improvement consistently point towards enhancing the customer support experience, particularly for technical troubleshooting and billing inquiries. As the market matures, consumers are becoming more sophisticated in their comparisons, placing a premium on transparent pricing and long-term value beyond initial promotional periods.
Making the Switch to Spectrum
Deciding to switch to Spectrum phone plans is a significant step towards potentially more affordable and reliable communication. This final section provides a practical, step-by-step guide to ensure a smooth and hassle-free transition, covering everything from checking availability to activating your new service.
Step 1: Check Service Availability
The very first step is to determine if Spectrum services are available at your address. Spectrum's network coverage is extensive but not universal. You can easily check availability on the official Spectrum website by entering your street address. This will confirm whether you can get Spectrum Internet, TV, and Voice services. If Spectrum is available, proceed to the next step.
Step 2: Determine Your Needs and Choose a Plan
Based on the information gathered in the previous sections, decide which plan best suits your needs.
- Standalone Spectrum Voice: If you only need phone service or are happy with your current internet/TV providers.
- Double Play Bundle: If you need internet and phone service. Consider the internet speed tiers offered.
- Triple Play Bundle: If you want internet, TV, and phone services bundled together. Select your desired TV channel package and internet speed.
Step 3: Place Your Order
You can typically place your order online through the Spectrum website or by calling their sales department. During the ordering process, you will:
- Confirm your chosen plan and any add-ons (like international calling packages).
- Provide your service address and contact information.
- Schedule an installation appointment if professional installation is required (often the case for new service activations, especially for bundles).
- Discuss equipment needs (e.g., modem for internet, phone adapter if required for VoIP).
Have your payment information ready, as you may need to pay activation fees or for the first month of service upfront.
Step 4: Installation and Setup
On the scheduled installation day, a Spectrum technician will visit your home to set up the necessary equipment. This typically involves:
- Installing any required wiring.
- Setting up modems, routers, and TV equipment.
- Connecting your phone line to the Spectrum Voice adapter or system.
- Testing all services to ensure they are working correctly.
If you are installing the service yourself (self-installation options may be available for internet-only services), follow the provided instructions carefully. Ensure your phone is connected to the correct port or adapter.
Step 5: Porting Your Existing Phone Number (Optional)
If you wish to keep your current landline phone number, you can port it to Spectrum. This process is typically handled by Spectrum during the setup or activation phase. You will need to provide your current phone number and account information from your previous provider. It's important not to cancel your old phone service until the number has been successfully ported to Spectrum, as this can take a few days to a week. Spectrum will guide you through this process.
Step 6: Activate and Enjoy Your Service
Once installation is complete and your number is ported (if applicable), your Spectrum phone service will be active. You can now start making and receiving calls. Familiarize yourself with any new features or how to access your voicemail. Keep your account information handy for future reference or if you need to contact customer support.
Step 7: Review Your First Bill
Carefully review your first bill to ensure it accurately reflects the plan you ordered and any promotional pricing. Check for any unexpected charges or fees. If you notice discrepancies, contact Spectrum customer support immediately to resolve them.
By following these steps, you can make the transition to Spectrum phone plans a smooth and beneficial experience, ensuring you enjoy affordable rates and quality service from day one.
Conclusion
Spectrum phone plans emerge as a compelling choice for consumers in 2025-26 seeking a harmonious balance between affordability and dependable quality. Their commitment to transparent pricing, particularly when leveraging the significant savings of bundled services, makes them a standout option for budget-conscious households and businesses alike. The robust digital network ensures clear call quality and reliability, while a comprehensive suite of included calling features adds substantial value beyond basic communication. While customer experiences highlight areas for improvement in support, the overall satisfaction, especially among bundled service users, underscores Spectrum's strong market position. By carefully assessing individual needs, understanding plan details, and leveraging bundling opportunities, consumers can effectively maximize the value of Spectrum's offerings. Making the switch is a straightforward process, ensuring that the transition to a more cost-effective and high-quality phone service is as seamless as possible. For those looking to streamline their telecommunications expenses without sacrificing performance, Spectrum phone plans represent a smart and practical investment in reliable connectivity.
Faq
What makes Spectrum phone plans affordable?
Spectrum Mobile has low prices because it uses a simple pricing plan and does not require contracts. If you combine your mobile plan with Spectrum Internet, you can get extra discounts. This makes their services even more affordable.
How does the quality of service compare to other providers?
Spectrum Mobile uses the large network of Verizon. This means it offers good coverage and dependable service. Customers can make clear calls, enjoy fast data speeds, and have a smooth mobile experience similar to other top providers.
Are there any special promotions for new customers?
Yes, Spectrum Mobile usually has special offers for new customers. This can include discounts on new phones, trade-in deals, or lower prices on their data plans. If you bundle with Spectrum TV or internet services, you might get extra benefits too.
Can existing Spectrum Internet customers get additional discounts?
Yes! If you are already a Spectrum Internet customer, you can get extra discounts when you add mobile lines with Spectrum Mobile. This usually means you can enjoy lower prices on unlimited data plans or save money on your current phone bill.
What is the process for switching to Spectrum from another carrier?
Switching to Spectrum Mobile is simple. You can keep your current phone and number. Spectrum will help you with the process. Start by checking if you are eligible online. Then, contact Spectrum to start the switch and see new phone options available for you.