Call for Internet!
Sunrise Communications has established itself as a significant regional internet service provider, primarily serving the Southwestern United States. Founded in 2005, the company has focused on building a robust fiber-optic network in underserved and growing urban and suburban areas. Sunrise Communications aims to bridge the digital divide by offering competitive speeds and reliable service. As of 2025, they serve over 500,000 residential and business customers across Arizona, Nevada, and parts of california. Their market position is characterized by a commitment to customer-centric service and technological advancement.
Key Statistics:
Sunrise Communications offers a tiered approach to its internet plans, designed to cater to various user needs, from basic browsing to heavy streaming and gaming. The company emphasizes transparent pricing and consistent speeds. Their fiber-optic infrastructure allows for symmetrical upload and download speeds on most of their higher-tier plans, a significant advantage for remote workers and content creators. All plans include a modem/router combo unit. Data caps are generally generous, with most plans offering unlimited data, though specific promotional tiers may vary.
| Plan Name | Download Speed | Upload Speed | Monthly Price (2025-26) | Equipment Fees | Data Caps | Contract Required |
|---|---|---|---|---|---|---|
| Sunrise Essential Fiber | 300 Mbps | 300 Mbps | $59.99 | Included | Unlimited | No |
| Sunrise Performance Fiber | 700 Mbps | 700 Mbps | $79.99 | Included | Unlimited | No |
| Sunrise Ultra Fiber | 1 Gbps | 1 Gbps | $99.99 | Included | Unlimited | No |
| Sunrise Pro Fiber (Business) | 2 Gbps | 2 Gbps | $149.99 | Included | Unlimited | Yes (1 Year) |
The plan differences are primarily in speed, with the Essential tier suitable for single-user households or light internet use. Performance Fiber offers a significant boost for multi-device households and moderate streaming. Ultra Fiber is ideal for power users, gamers, and those requiring the fastest possible connection for large file transfers and demanding online activities. The Pro Fiber plan is tailored for small to medium businesses needing high bandwidth and guaranteed uptime.
Sunrise Communications focuses its fiber-optic network deployment in specific metropolitan and suburban areas within Arizona, Nevada, and Southern California. Their strongest presence is in the Phoenix metropolitan area, Las Vegas, and select communities in San Diego County. Availability is largely dependent on whether their fiber lines have been extended to a particular address. While they are actively expanding, rural areas within their service footprint may still rely on older DSL or fixed wireless technologies, which are not covered by this review. Urban and suburban residents in their core service zones are most likely to have access to their high-speed fiber plans.
Areas with best coverage include: Phoenix, Scottsdale, Tempe (AZ); Las Vegas, Henderson, Summerlin (NV); Chula Vista, El Cajon (CA).
Differences in availability are pronounced between densely populated urban centers and surrounding rural or exurban regions.
| Plan | Promotional Price (12 months) | Standard Price (after promotion) | Additional Fees | Bundle Savings Available |
|---|---|---|---|---|
| Sunrise Essential Fiber | $59.99 | $59.99 | Installation Fee: $75 (waived with 12-month commitment) | Yes (with TV and Phone) |
| Sunrise Performance Fiber | $79.99 | $79.99 | Installation Fee: $75 (waived with 12-month commitment) | Yes (with TV and Phone) |
| Sunrise Ultra Fiber | $99.99 | $99.99 | Installation Fee: $75 (waived with 12-month commitment) | Yes (with TV and Phone) |
Sunrise Communications offers straightforward pricing with no introductory discounts that increase after a year for their standard fiber plans. The monthly prices listed are the standard rates, making them predictable. The primary additional fee is for installation, which can be waived by committing to a 12-month term. Bundling with their TV and phone services can offer additional savings, making them a competitive option for triple-play packages.
| Pros | Cons |
|---|---|
| Consistent symmetrical speeds on fiber plans | Limited geographic availability, primarily in specific Southwestern regions |
| No data caps on residential fiber plans | Professional installation required for fiber, no self-install option |
| Transparent pricing with no surprise rate hikes after introductory periods | Customer service wait times can be longer during peak hours |
| Reliable fiber-optic infrastructure | Bundling options may not be as extensive as national providers |
| Good value for high-speed internet needs | No standalone modem purchase option; equipment is leased |
Customer support for Sunrise Communications is generally rated as satisfactory, with a focus on technical assistance for their fiber network. While many customers report positive interactions, particularly with on-site technicians, some reviews indicate longer hold times for phone support during peak demand periods. The company actively uses online resources and a customer portal for account management and troubleshooting.
| Feature | Sunrise Communications | Xfinity (Comcast) | AT&T Fiber |
|---|---|---|---|
| Network Type | Fiber-to-the-Home (FTTH) | Hybrid Fiber-Coaxial (HFC) cable | Fiber-to-the-Home (FTTH) |
| Max Download Speed | 1 Gbps (Residential), 2 Gbps (Business) | Up to 2 Gbps (select areas) | Up to 5 Gbps (select areas) |
| Max Upload Speed | 1 Gbps (Residential), 2 Gbps (Business) | Up to 50 Mbps | Up to 5 Gbps (select areas) |
| Data Policies | Unlimited (Residential) | 3 TB soft cap (can be removed with Unlimited Data plan) | Unlimited |
| Customer Satisfaction (General) | Good (especially for reliability) | Mixed (variable by region and service) | Very Good (especially for speed and reliability) |
| Pricing Structure | Consistent, no introductory rate hikes | Promotional rates with increases after 12-24 months | Consistent, some introductory offers |
Sunrise Communications is an excellent choice for residents and businesses located within its specific service areas in Arizona, Nevada, and Southern California, particularly those who prioritize reliable, high-speed internet with symmetrical upload and download speeds. If you are a remote worker, a heavy streamer, a gamer, or a content creator who needs consistent performance, Sunrise's fiber plans are highly recommended. Their transparent pricing, lack of data caps on residential plans, and strong network reliability make them a compelling alternative to larger national providers. If your address falls within their fiber footprint, Sunrise Communications offers a superior internet experience that is both consistent and valuable. For those outside their fiber-served areas, however, other providers will be necessary. Consider Sunrise if you value a stable, high-performance connection and predictable monthly costs.