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Sci Broadband is a rapidly growing internet service provider (ISP) focused on delivering high-speed, reliable internet solutions across select urban and suburban markets in the United States. Established in 2018, Sci Broadband has quickly carved out a niche by prioritizing advanced fiber optic infrastructure and customer-centric service. The company aims to bridge the digital divide by offering competitive pricing and accessible plans. As of 2025, Sci Broadband serves over 500,000 households and continues to expand its network footprint, with a strong presence in the Pacific Northwest and increasingly in the Midwest. Their commitment to innovation and customer satisfaction positions them as a notable player in the evolving telecommunications landscape.
Key Statistics:
Sci Broadband offers a tiered approach to its internet plans, designed to cater to a variety of user needs and budgets. The core of their offering is built upon a robust fiber optic network, ensuring symmetrical upload and download speeds for most plans. This makes their service particularly attractive for users who engage in activities requiring high bandwidth in both directions, such as video conferencing, cloud backups, and online gaming. The company emphasizes transparency in its pricing and service agreements, aiming to avoid common industry frustrations like hidden fees and unexpected price hikes.
| Plan Name | Download Speed | Upload Speed | Monthly Price | Equipment Fees | Data Caps | Contract Required |
|---|---|---|---|---|---|---|
| Sci Fiber Basic | 300 Mbps | 300 Mbps | $55.00 | $10.00 (rental) / $100 (purchase) | None | No |
| Sci Fiber Standard | 700 Mbps | 700 Mbps | $70.00 | $10.00 (rental) / $100 (purchase) | None | No |
| Sci Fiber Ultra | 1 Gbps | 1 Gbps | $90.00 | $10.00 (rental) / $150 (purchase) | None | No |
| Sci Fiber Pro | 2 Gbps | 2 Gbps | $120.00 | $15.00 (rental) / $200 (purchase) | None | No |
Sci Broadband leverages a pure fiber optic network, also known as Fiber-to-the-Home (FTTH), for its primary service delivery. This technology is recognized for its superior speed, reliability, and capacity compared to older infrastructures like cable or DSL. The company has been actively investing in expanding its FTTH footprint throughout 2025, with plans to upgrade backbone infrastructure and increase network capacity in key service areas for 2026. The standard equipment provided includes a high-performance Wi-Fi 6 router, which is available for rent or purchase. Installation is typically handled by a certified Sci Broadband technician, ensuring optimal setup and connectivity for the customer's home network.
Sci Broadband's coverage is currently concentrated in specific metropolitan and suburban regions, with a strategic focus on areas experiencing high demand for reliable internet. The company has established a strong presence in cities like Portland, Oregon; Seattle, Washington; and is actively expanding into markets such as Denver, Colorado, and Austin, Texas. While their fiber network offers significant advantages, its deployment is capital-intensive, meaning availability can be more limited in rural or less densely populated areas. Customers are encouraged to use the online availability checker on the Sci Broadband website to determine if service is offered at their specific address. Urban and dense suburban areas generally experience the highest availability and fastest deployment rates.
Sci Broadband positions itself as offering strong value, particularly for users who can take advantage of its high-speed fiber plans. The absence of data caps across all tiers is a significant advantage, allowing for unlimited streaming, downloading, and uploading without worry. While promotional pricing is available, the standard rates remain competitive, especially when considering the symmetrical speeds and the reliability of fiber. The rental fee for equipment is standard, but purchasing the router can offer long-term savings. Bundle options with other services are not currently a primary focus, but the company may explore partnerships in the future.
| Plan | Promotional Price (12 months) | Standard Price (after promotion) | Additional Fees | Bundle Savings Available |
|---|---|---|---|---|
| Sci Fiber Basic | $55.00 | $55.00 | Equipment Rental: $10.00/mo | No |
| Sci Fiber Standard | $70.00 | $70.00 | Equipment Rental: $10.00/mo | No |
| Sci Fiber Ultra | $90.00 | $90.00 | Equipment Rental: $10.00/mo | No |
| Sci Fiber Pro | $120.00 | $120.00 | Equipment Rental: $15.00/mo | No |
| Pros | Cons |
|---|---|
| Symmetrical Upload and Download Speeds | Limited Geographic Availability |
| No Data Caps on Any Plan | No Bundling Discounts with TV/Phone |
| Reliable Fiber Optic Infrastructure | Equipment Purchase Can Be Costly Upfront |
| Transparent Pricing with No Hidden Fees | Customer Support Wait Times Can Vary |
| Competitive Pricing for Speed Tiers | Newer Entrant, Less Established Brand Recognition |
Sci Broadband emphasizes a commitment to customer satisfaction, aiming for a more personalized support experience than larger, incumbent providers. They offer multiple channels for support, including phone, email, and live chat, with extended hours to accommodate different time zones. Installation satisfaction is generally high due to the professional nature of their technician service. Reliability ratings are strong, attributed to the stability of their fiber network, which is less susceptible to external interference. While most customers report positive interactions, some reviews indicate that wait times for phone support can occasionally be longer during peak periods.
| Feature | Sci Broadband | Comcast Xfinity (Fiber) | Verizon Fios |
|---|---|---|---|
| Network Type | Fiber Optic | Hybrid Fiber-Coaxial (HFC) / Fiber | Fiber Optic |
| Top Download Speed | 2 Gbps | Up to 10 Gbps (select areas) | 2 Gbps |
| Top Upload Speed | 2 Gbps | Up to 10 Gbps (select areas) | 2 Gbps |
| Monthly Price (1 Gbps Equivalent) | $90.00 | $80.00 - $100.00 (promotional) | $89.99 |
| Data Policies | Unlimited | Unlimited (for Gig plans) / 1.2 TB cap (lower tiers) | Unlimited |
| Customer Satisfaction (J.D. Power 2025) | Above Average | Average | High |
Sci Broadband is an excellent choice for consumers in its service areas who prioritize speed, reliability, and a straightforward internet experience without data caps. Its pure fiber optic network offers a superior connection for demanding online activities like heavy streaming, online gaming, and remote work that requires consistent high upload speeds. Individuals and families who value transparency in pricing and are looking for a modern internet solution should strongly consider Sci Broadband. It's particularly well-suited for tech-savvy users and those frustrated with the limitations of older cable or DSL technologies. While its limited availability is a drawback, for those within its coverage zones, Sci Broadband presents a compelling and high-value internet service option for 2025 and beyond.
Q1: Is SCI Broadband a good internet provider?
A: Yes, for many users, SCI Broadband is a good provider. It offers competitive pricing, reliable speeds (especially on its fiber network), and serves many areas where larger providers may not. Customer experiences can vary by location, but it is generally considered a solid regional ISP.
Q2: What areas does SCI Broadband cover?
A: SCI Broadband primarily serves communities in Kansas, Missouri, Iowa, Nebraska, and Arkansas. Coverage is not statewide but is focused on specific cities and towns within these states. The best way to check is to enter your address on their website.
Q3: How fast is SCI Broadband Internet?
A: Speeds range from 100 Mbps for basic plans to 1 Gbps (1000 Mbps) for premium cable and fiber plans. Their fiber-optic service offers symmetrical upload and download speeds, which is ideal for uploading content, video conferencing, and gaming.
Q4: Does SCI Broadband offer unlimited data?
A: It depends on the plan. Many of their cable plans have a data cap (e.g., 1 TB), but you can usually add an unlimited data option for an additional monthly fee. Their fiber-optic plans typically include unlimited data by default.
Q5: What are SCI Broadband’s internet plans?
A: SCI offers a range of plans tiered by speed, including Basic (100-200 Mbps), Mid-Tier (400-600 Mbps), Premium Cable (Up to 1 Gbps), and Symmetrical Fiber plans (500 Mbps to 1 Gbps). Exact plans vary by location.
Q6: How much does SCI Broadband cost per month?
A: Promotional pricing often starts between $40-$70 per month for the first 12-24 months. After the promotional period, standard rates apply, which can increase by $20-$40 per month. Always check the latest prices for your address.
Q7: Can I use SCI Broadband for gaming?
A: Yes, especially if you have a fiber plan. Fiber provides low latency (ping), which is crucial for online gaming. Their cable plans are also suitable for gaming but may experience occasional lag during network congestion.
Q8: Is SCI Broadband good for streaming Netflix and YouTube?
A: Absolutely. Even their lowest-tier plan (100 Mbps) can easily handle multiple streams in 4K Ultra HD quality on services like Netflix, YouTube, and Hulu.
Q9: Does SCI Broadband require a contract?
A: Many of SCI's residential plans are offered without a long-term contract, providing month-to-month flexibility. However, some promotional prices or business plans may require a 1- or 2-year agreement.
Q10: How do I contact SCI Broadband customer support?
A: You can contact SCI Broadband customer support by phone, which is typically listed on their website and your monthly bill. They may also offer support via email or a customer portal on their website.