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Sandhills Wireless is a regional internet service provider (ISP) primarily serving rural and underserved areas across North Carolina, with a growing presence in select parts of South Carolina and virginia. Established in 2008, Sandhills Wireless has focused on bridging the digital divide by offering reliable wireless internet solutions where traditional broadband options are limited. The company leverages fixed wireless technology, utilizing a network of towers to deliver internet access directly to homes and businesses. As of 2025, Sandhills Wireless serves an estimated 50,000 active subscribers and continues to expand its infrastructure to reach more communities seeking dependable connectivity.
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Sandhills Wireless offers a focused range of internet plans designed to meet the needs of its target demographic, emphasizing affordability and accessibility. The provider's plans are structured around different speed tiers, catering to basic browsing, streaming, and more demanding online activities. Unlike many national providers, Sandhills Wireless generally avoids complex tiered pricing structures and focuses on straightforward monthly costs with clear service levels. The company's commitment to rural areas means its offerings are often a vital link for communities lacking fiber or high-speed cable options.
| Plan Name | Download Speed | Upload Speed | Monthly Price | Equipment Fees | Data Caps | Contract Required |
|---|---|---|---|---|---|---|
| Basic Connect | 25 Mbps | 5 Mbps | $59.99 | $10/month (rental) | 150 GB | No |
| Standard Stream | 50 Mbps | 10 Mbps | $79.99 | $10/month (rental) | 250 GB | No |
| Advanced Plus | 100 Mbps | 20 Mbps | $99.99 | $10/month (rental) | Unlimited | No |
The plan differences are primarily driven by speed and data allowances. Basic Connect is suitable for light internet use, while Standard Stream supports more simultaneous users and HD streaming. Advanced Plus is designed for households with multiple devices, heavy streaming, online gaming, or significant work-from-home needs, offering unlimited data for uninterrupted usage.
Sandhills Wireless's coverage is concentrated in rural and semi-rural areas of North Carolina, particularly in the Sandhills region, eastern plains, and foothills. The company actively targets communities where traditional broadband infrastructure is sparse or non-existent. While their primary focus remains North Carolina, they have initiated service expansion into adjacent counties in South Carolina and Virginia, prioritizing areas with demonstrated demand and limited ISP options. Availability is determined by proximity to their tower infrastructure and the presence of a clear line of sight, which can be a limiting factor in densely wooded or mountainous areas.
Specific States/Cities with Best Coverage:
Urban availability is generally limited, as Sandhills Wireless's business model is geared towards serving less-populated regions where competition is minimal and infrastructure deployment is more cost-effective.
| Plan | Promotional Price (First 12 Months) | Standard Price (After Promotion) | Additional Fees | Bundle Savings Available |
|---|---|---|---|---|
| Basic Connect | $59.99 | $59.99 | Installation Fee: $99 (waived with 12-month commitment) | N/A |
| Standard Stream | $79.99 | $79.99 | Installation Fee: $99 (waived with 12-month commitment) | N/A |
| Advanced Plus | $99.99 | $99.99 | Installation Fee: $99 (waived with 12-month commitment) | N/A |
Sandhills Wireless offers a straightforward pricing model where the promotional price is often the same as the standard price, simplifying the customer experience. The primary upfront cost is the installation fee, which can be waived by committing to a 12-month service term. The value proposition lies in providing a necessary service in areas where it's otherwise unavailable, with transparent pricing and no data caps on their highest tier.
| Pros | Cons |
|---|---|
| Excellent for rural and underserved areas. | Speeds are not comparable to fiber or cable in urban areas. |
| No long-term contracts required. | Performance can be affected by weather and line-of-sight obstructions. |
| Unlimited data option available on the highest tier. | Equipment rental fee adds to monthly cost. |
| Dedicated to bridging the digital divide. | Limited availability outside of specific rural regions. |
| Transparent pricing with no regular price hikes. | Installation fee can be a barrier for some. |
Customer support for Sandhills Wireless is primarily handled through phone and email, with limited online chat options. The company emphasizes personalized service, often dealing with customers who have had limited or no reliable internet options previously. Installation satisfaction is generally high due to the necessity of professional setup, ensuring optimal equipment placement. Reliability ratings are good for the technology deployed, though users should be aware of the inherent limitations of fixed wireless compared to wired connections.
| Feature | Sandhills Wireless | Satellite Internet (e.g., Starlink) | DSL Providers (e.g., AT&T DSL) |
|---|---|---|---|
| Speeds | Up to 100 Mbps download | Up to 200 Mbps download (best case) | Up to 100 Mbps download (rare) |
| Pricing | $59.99 - $99.99/month | $90 - $120/month (plus equipment) | $50 - $80/month |
| Data Policies | 150 GB to Unlimited | 1 TB priority data, then slower | Often unlimited, but speeds degrade |
| Customer Satisfaction | Good (for rural needs) | Mixed (latency issues, weather dependent) | Varies, often lower speeds than advertised |
| Installation | Professional required, outdoor antenna | Self-install or professional, dish | Self-install or professional, modem |
Sandhills Wireless is an excellent choice for individuals and families residing in rural or underserved areas of North Carolina, South Carolina, and Virginia who are seeking a reliable internet connection where traditional options are scarce. It is particularly well-suited for those who have previously struggled with dial-up, slow DSL, or inconsistent satellite service. The provider's commitment to fixed wireless technology makes it a strong contender for basic internet usage, streaming, and moderate online activities. Customers who value transparent pricing, no long-term contracts, and a provider focused on their specific geographic needs will find Sandhills Wireless to be a valuable service. It is less ideal for users in areas with access to high-speed fiber or cable, as those technologies will offer superior performance and lower latency.
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