Rise Broadband Internet Review

About Rise Broadband Internet Service

Rise Broadband is a regional internet service provider primarily serving rural and suburban areas across the United States. Founded in 2006, the company has focused on bridging the digital divide by offering high-speed internet access where larger providers may not have a strong presence. Rise Broadband operates its own fixed wireless and fiber optic networks, aiming to deliver reliable and competitive internet solutions. As of 2025-26, Rise Broadband serves hundreds of communities, with a significant footprint in states like Colorado, illinois, Nebraska, and Texas. Their market position is characterized by a commitment to underserved areas, often providing faster speeds than traditional DSL or dial-up services previously available.

Key Statistics:

• Years in business: 19 (as of 2025)
• Customers served: Over 200,000
• Coverage area: Primarily rural and suburban communities in 15+ states

Rise Broadband Internet Service Analysis

Rise Broadband offers a range of internet plans designed to meet various user needs, from basic browsing to more demanding applications. The company's service plans are differentiated by speed tiers and technology types, with a growing emphasis on fiber optic deployments in eligible areas. Fixed wireless remains a core offering, providing a viable alternative in locations where fiber installation is not yet feasible. Understanding the specific technology available in your area is crucial when selecting a Rise Broadband plan.

Rise Broadband's plan structure typically offers unlimited data across all tiers, which is a significant advantage for users concerned about exceeding data limits. The primary differentiation lies in the available download and upload speeds, with fiber plans offering symmetrical speeds. Fixed wireless plans, while offering good speeds, may have slightly lower upload capacities and can be more susceptible to environmental factors.

Technology and Infrastructure

• Network type: Primarily Fixed Wireless and Fiber Optic. Some legacy DSL may exist in very limited areas.
• Network upgrades planned for 2025-26: Continued expansion of fiber optic network in select suburban and exurban areas, alongside upgrades to fixed wireless infrastructure for increased capacity and speed.
• Equipment provided: Customers typically receive a modem/router combination unit. For fiber, an Optical Network Terminal (ONT) is also provided.
• Installation process: Professional installation is generally required for both fixed wireless and fiber services to ensure optimal equipment placement and network connection.
• Technical specifications: Fixed wireless uses radio frequencies to transmit data between a customer's premises and a local tower. Fiber optic uses light signals transmitted through glass strands for superior speed and reliability.

Coverage and Availability

Rise Broadband's service availability is geographically concentrated, focusing on areas that are often overlooked by larger national ISPs. Their fixed wireless technology allows them to serve more dispersed populations, making it a key offering in rural communities. Fiber optic service is being rolled out in more densely populated suburban and exurban areas where the company has invested in infrastructure. Key states with significant Rise Broadband coverage include Colorado, Illinois, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, New Mexico, North Dakota, Ohio, Oklahoma, South Dakota, Texas, and Wisconsin. Availability can vary significantly even within these states, so a direct address check on their website is essential.

Urban vs rural availability differences: Rise Broadband's strength lies in its rural and suburban coverage through fixed wireless. Fiber availability is more common in growing suburban areas and smaller towns where infrastructure investment is feasible.

Pricing and Value Assessment

Rise Broadband generally does not offer introductory promotional pricing that significantly differs from their standard rates, especially for their fixed wireless plans. Their value proposition is more about providing accessible high-speed internet in underserved areas rather than deep discounts. The absence of data caps across all plans adds to the overall value, especially for heavy internet users. Equipment rental fees are consistent across plans.

Pros and Cons of Rise Broadband

Customer Experience and Support

Customer feedback regarding Rise Broadband is varied. While many appreciate the availability of faster internet in their area, some users report challenges with technical support and service reliability, particularly with fixed wireless connections. The company aims to provide responsive customer service through multiple channels, but resolution times can sometimes be a point of contention.

• Support channels available: Phone, online chat, and email support.
• Average response times: Varies; phone support can experience wait times during peak hours.
• Installation satisfaction: Generally positive for fiber, mixed for fixed wireless depending on site survey.
• Reliability ratings: Good for fiber; moderate for fixed wireless, with potential for interference.

How Rise Broadband Compares to Competitors

Final Verdict: Who Should Choose Rise Broadband?

Rise Broadband is an excellent choice for individuals and families residing in rural or underserved suburban areas where high-speed internet options are scarce. If you are looking for an alternative to slow DSL or unreliable satellite internet, and Rise Broadband offers service at your address, it's definitely worth considering. Their unlimited data policy is a significant plus for households with multiple users or heavy streaming habits. For those in areas with available fiber optic service from Rise, you can expect performance comparable to major providers. However, if you live in a densely populated urban area with numerous fiber optic providers, you might find more competitive pricing and potentially higher speeds elsewhere. Always verify availability at your specific location and compare the available technology (fiber vs. fixed wireless) to make the most informed decision.