Evolve Broadband is a fixed broadband internet service provider offering internet connection services with an emphasis on speed and efficiency at residences and commercial units. The company then offers fiber-optic and wireless technology to offer broadband speeds up to 1 Gigabit, which enables customers to perform high bandwidth tasks using data usage like streaming HD videos, online gaming, video conferencing, and the control of smart home devices. The company in focus, Evolve Broadband, distinguishes itself from other providers through the high level of local customer support. The company pays special attention to effectively addressing users’ problems and inquiries, constantly striving to limit the amount of time users spend offline. There are services to ensure that technicians are on standby to resolve any interruption of the services. Furthermore, peer-to-peer and other downloading are not limited by bandwidth allowance and throttling, as is the case with many other providers, and users can download as much data as required without worrying about additional costs. The network has enough bandwidth to accommodate multiple connections for families and those working from home who have to make multiple calls. It has been evidenced that consumers can attain the rates that are posted by these service providers even during peak hours, as opposed to some of the rival companies. Fast, uncapped Internet connectivity and reliable support are the two key pillars that Evolve Broadband has set to further improve upon to fully accommodate and respond to the increasing need for broadband in today’s fast-paced digital world. The role of the provider is centered on increasing the internet connectivity of the communities.