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Nsight Telcom, a prominent regional internet service provider, has been serving communities across the Pacific Northwest for over two decades. Established with a commitment to delivering reliable and high-speed internet, Nsight Telcom has steadily expanded its fiber optic network, focusing on underserved and rural areas where larger providers often fall short. The company prides itself on its customer-centric approach and its investment in local infrastructure. Key statistics for 2025-26 indicate Nsight Telcom serves over 150,000 customers across Washington and Oregon, with ongoing network expansion projects aiming to reach an additional 50,000 households by the end of 2026.
| Plan Name | Download Speed | Upload Speed | Monthly Price | Equipment Fees | Data Caps | Contract Required |
|---|---|---|---|---|---|---|
| Fiber 100 | 100 Mbps | 100 Mbps | $65.00 | $10.00/month (modem/router rental) | Unlimited | No |
| Fiber 300 | 300 Mbps | 300 Mbps | $80.00 | $10.00/month (modem/router rental) | Unlimited | No |
| Fiber Gig | 1 Gbps | 1 Gbps | $100.00 | $10.00/month (modem/router rental) | Unlimited | No |
| Fiber 2 Gig | 2 Gbps | 2 Gbps | $130.00 | $15.00/month (advanced modem/router rental) | Unlimited | No |
Nsight Telcom offers a tiered selection of fiber optic plans, each providing symmetrical download and upload speeds, a significant advantage over many cable or DSL competitors. The Fiber 100 plan is an excellent entry-level option for basic internet needs, while the Fiber 300 and Fiber Gig plans cater to households with multiple users and demanding applications like streaming and online gaming. The premium Fiber 2 Gig plan is designed for power users and businesses requiring maximum bandwidth.
Nsight Telcom's service area is concentrated in Washington and Oregon, with a strong presence in smaller cities and rural communities. Key areas with robust coverage include towns like Centralia, Chehalis, Olympia, and Longview in Washington, and select communities in the Willamette Valley of Oregon. While Nsight Telcom is actively expanding, its fiber network is not as widespread as national cable or DSL providers, making availability a critical factor for potential customers. Urban availability is limited to specific neighborhoods where Nsight has invested in infrastructure build-out.
| Plan | Promotional Price (12 months) | Standard Price (after promotion) | Additional Fees | Bundle Savings Available |
|---|---|---|---|---|
| Fiber 100 | $65.00 | $65.00 | Installation Fee: $50 (waived with 12-month commitment) | Limited (phone bundles may be available) |
| Fiber 300 | $80.00 | $80.00 | Installation Fee: $50 (waived with 12-month commitment) | Limited (phone bundles may be available) |
| Fiber Gig | $100.00 | $100.00 | Installation Fee: $50 (waived with 12-month commitment) | Limited (phone bundles may be available) |
| Fiber 2 Gig | $130.00 | $130.00 | Installation Fee: $75 (waived with 12-month commitment) | Limited (phone bundles may be available) |
Nsight Telcom's pricing structure is straightforward, with promotional and standard rates often being the same, which simplifies budgeting for customers. The absence of data caps and contracts across all plans adds significant value. While there is an installation fee, it can be waived by committing to a 12-month service period. The primary value proposition lies in the consistently high speeds and reliability of their fiber optic network.
| Pros | Cons |
|---|---|
| Symmetrical download and upload speeds | Limited geographic availability |
| Unlimited data caps | Equipment rental fee applies to all plans |
| No long-term contracts required | Customer support wait times can sometimes be longer due to regional focus |
| Reliable fiber optic infrastructure | Bundling options are less extensive compared to national providers |
| Competitive pricing for fiber speeds | Installation fee, though often waivable |
Customer experience with Nsight Telcom is generally positive, with many users highlighting the reliability of the fiber connection and the responsiveness of local technicians during installations. The company aims for a personalized service approach, contrasting with the often impersonal nature of larger telecommunications corporations. However, like many regional ISPs, customer support can occasionally experience higher call volumes, leading to longer wait times during peak periods.
| Feature | Nsight Telcom | CenturyLink (Quantum Fiber) | Xfinity (Comcast) |
|---|---|---|---|
| Network Type | Fiber Optic | Fiber Optic (where available), DSL | Coaxial Cable (HFC) |
| Max Download Speed | 2 Gbps | 2 Gbps (Fiber) | Up to 2 Gbps (select areas) |
| Max Upload Speed | 2 Gbps | 2 Gbps (Fiber) | Up to 100 Mbps (standard) |
| Data Caps | Unlimited | Unlimited (Fiber) | 1.2 TB (with overage fees) |
| Contract | No | No (Fiber) | Typically 12 or 24 months |
| Customer Satisfaction | Good (regional focus) | Mixed (DSL can be slow) | Mixed (large scale) |
Nsight Telcom is an excellent choice for residents and businesses located within its service areas who prioritize reliable, high-speed internet with symmetrical speeds and no data caps. Its fiber optic network provides a superior experience for bandwidth-intensive activities such as 4K streaming, online gaming, video conferencing, and large file transfers. The absence of long-term contracts and the transparent pricing make it an attractive option for those seeking flexibility and value. Nsight Telcom is particularly well-suited for users in smaller cities and rural communities in Washington and Oregon who may not have access to comparable fiber services from larger national providers. If Nsight Telcom is available in your area, it is a strong contender for the best internet service you can get.