“Great Speeds, But Not Always Reliable” – Mark T., Des Moines, IA
“I’ve had Mediacom for about 2 years. The speeds are fantastic when it works, but I do experience outages once or twice a month. Customer service is okay, but not always responsive.”
Mediacom Customer Reviews
Wondering if Mediacom is the right choice for your internet and TV needs? Explore real customer experiences and see how Mediacom performs in terms of speed, service, pricing, and support.
Is Mediacom Internet Good?
Mediacom offers cable internet with speeds up to 1 Gbps in select areas, making it a solid option for households that stream, game, and work from home. However, customer opinions vary depending on location and service quality.
Top Pros and Cons Shared by Customers
Pros
- High-speed internet plans available in most areas
- Affordable promotional pricing
- Bundle options with TV and phone
- Consistent service uptime in urban regions
Cons
- Customer service wait times can be long
- Data caps on certain plans
- Service quality varies by location
- Price increases after promotional period
Real Mediacom Customer Reviews
“Affordable and Fast Internet” – Jessica L., Springfield, MO
“I switched to Mediacom from DSL and it was a huge improvement. Fast downloads, no buffering. As long as you’re within city limits, it works well.”
“Frustrating Customer Support” – Kevin B., Albany, GA
“The internet is fine most of the time, but if anything goes wrong, expect to spend hours on the phone. That part really needs work.”
“Good Value for the Price” – Sandra P., Cedar Rapids, IA
“We’re a family of five with 10+ devices, and Mediacom handles it well. Got a bundle deal that’s still cheaper than other providers in our area.”
Should You Choose Mediacom?
If you live in an area where Mediacom offers high-speed service and you’re looking for affordable bundles, it’s worth considering. Just be mindful of the customer service limitations and review your contract terms closely.
FAQs About Mediacom Service
Is Mediacom available in rural areas?
Mediacom mainly serves urban and suburban locations, though limited coverage may be available in some rural regions.
Does Mediacom have data caps?
Yes, Mediacom enforces monthly data caps, which vary by plan. Overage charges may apply if you exceed your limit.
Can I bundle TV, internet, and phone with Mediacom?
Yes, Mediacom offers bundle deals that include internet, cable TV, and phone services, often with promotional discounts.
How can I contact Mediacom customer support?
You can reach Mediacom via their support page, live chat, or by calling their customer service hotline.
Need help finding the best Mediacom deals near you? Call now for personalized assistance!