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Massillon Cable TV, a prominent local telecommunications provider, has been serving the Massillon, Ohio area and surrounding communities for over three decades. Established in the late 1980s, the company has evolved from a traditional cable television provider to a comprehensive provider of high-speed internet and digital phone services. Massillon Cable TV is known for its strong community ties and localized customer support, differentiating itself from larger national providers. As of 2025, Massillon Cable TV serves tens of thousands of households, focusing on delivering reliable and affordable connectivity solutions within its primary service footprint.
Key Statistics:
| Plan Name | Download Speed | Upload Speed | Monthly Price (2025-26) | Equipment Fees | Data Caps | Contract Required |
|---|---|---|---|---|---|---|
| Basic Internet | 50 Mbps | 10 Mbps | $59.99 | $10/month (modem rental) | 1 TB | No |
| Standard Internet | 200 Mbps | 20 Mbps | $79.99 | $10/month (modem rental) | 1 TB | No |
| Extreme Internet | 500 Mbps | 50 Mbps | $99.99 | $10/month (modem rental) | 1 TB | No |
| Gigabit Internet | 1 Gbps | 100 Mbps | $119.99 | $15/month (modem/router combo rental) | 1 TB | No |
Massillon Cable TV offers a tiered service structure, with plans designed to meet various user needs, from basic browsing to heavy streaming and gaming. The 'Basic Internet' plan is suitable for light internet use, while 'Gigabit Internet' caters to power users requiring the highest speeds. All plans include a substantial 1 TB data cap, which is generous for most households. Upload speeds are generally lower than download speeds, a common characteristic of cable internet infrastructure.
Massillon Cable TV's service area is geographically concentrated, primarily serving the city of Massillon, Ohio, and its immediate surrounding suburbs within Stark County. This localized focus allows them to provide dedicated customer service and infrastructure maintenance to their specific community. While they excel in their core service region, their availability is limited and does not extend to other states or major metropolitan areas outside of their established footprint. Availability can vary even within Massillon due to infrastructure limitations.
Specific Coverage Notes:
| Plan | Promotional Price (First 12 Months) | Standard Price (After Promotion) | Additional Fees | Bundle Savings Available |
|---|---|---|---|---|
| Basic Internet | $59.99 | $59.99 | $10/month modem rental | Yes (with TV/Phone bundles) |
| Standard Internet | $79.99 | $79.99 | $10/month modem rental | Yes (with TV/Phone bundles) |
| Extreme Internet | $99.99 | $99.99 | $10/month modem rental | Yes (with TV/Phone bundles) |
| Gigabit Internet | $119.99 | $119.99 | $15/month modem/router rental | Yes (with TV/Phone bundles) |
Massillon Cable TV's pricing is competitive within its local market, particularly when considering the absence of promotional price increases after the first year for most plans. The value proposition lies in straightforward, consistent pricing and a generous 1 TB data cap across all tiers. Bundling with their TV and phone services can offer additional savings, making it an attractive option for residents seeking an all-in-one solution from a local provider.
| Pros | Cons |
|---|---|
| Consistent pricing with no annual increases on internet-only plans. | Limited geographic coverage area, restricted to Massillon and surrounding regions. |
| Generous 1 TB data cap on all internet plans. | Upload speeds are significantly lower than download speeds, typical of cable. |
| Strong local presence and community-focused customer support. | No fiber optic internet options currently available. |
| Bundling options available for TV and phone services. | Equipment rental fees can add to the monthly cost. |
| Reliable service for general internet use within its service area. | May not offer the absolute highest speeds compared to national fiber providers. |
Customers generally report positive experiences with Massillon Cable TV's support, often highlighting the personalized service and quicker resolution times due to their local operations. The company emphasizes accessibility and responsiveness to its customer base. While national providers may offer 24/7 chat support, Massillon Cable TV's strength lies in its direct, local interaction.
| Feature | Massillon Cable TV | Spectrum (Regional) | AT&T (Limited Local Presence) |
|---|---|---|---|
| Network Type | Cable (HFC) | Cable (HFC) | DSL/Fiber (where available) |
| Max Download Speed | 1 Gbps | Up to 1 Gbps (select areas) | Up to 5 Gbps (Fiber) / 100 Mbps (DSL) |
| Max Upload Speed | 100 Mbps | Up to 35 Mbps | Up to 5 Gbps (Fiber) / 10 Mbps (DSL) |
| Monthly Price (Typical 300 Mbps) | ~$99.99 (Extreme Internet) | ~$79.99 (promotional) / ~$89.99 (standard) | N/A (limited availability) |
| Data Caps | 1 TB | Unlimited (no data cap) | 1 TB (DSL) / Unlimited (Fiber) |
| Customer Satisfaction (Local) | High | Moderate | N/A (limited presence) |
Massillon Cable TV is an excellent choice for residents within its specific service area in Massillon, Ohio, who prioritize consistent pricing, a generous data cap, and localized customer support. If you are looking for an internet provider that is deeply rooted in the community and offers straightforward service without the complexity of national providers, Massillon Cable TV is a strong contender. It is particularly well-suited for households that engage in moderate to heavy internet usage, including streaming and online gaming, provided their speed tiers meet those demands. However, users requiring the absolute highest upload speeds or who live outside their limited geographic footprint will need to explore other options. For those within Massillon seeking reliable cable internet with predictable costs, Massillon Cable TV delivers solid value.