How to Troubleshoot Home WiFi and Router Issues

The bottom line: 99% of home WiFi issues can be fixed by unplugging the router, waiting five seconds then plugging it back in. This resets your device and frequently improves its speed!

Our aim with this guide is to provide you a to-the-point reference for dealing with some of the most common wifi not working, including:

This session is going to cover what you should do if your connection gets slower than usual, as well as how to troubleshoot a network that won’t connect at all. We'll also take a look at several tools for keeping things running smoothly when problems arise so we can make sure everyone has the best experience possible!

Home WiFi Quick Fix:

If your wireless connection suddenly stops working, before trying anything else, restart your router. Here’s the process:

Fixing your internet is easy! If you follow these steps and it still doesn't work, contact the person who provides your cable/ DSL service.

why is my wifi not working:

We all go through those frustrating moments when we're trying to use our wireless internet connection but are unable to.

If your wifi is not working, the most common reasons are that the router is too far away, or that it just doesn't have strong enough signal. There are also some other less common reasons like your device being too old, or you might have a faulty router/modem.

Understanding Your Router’s Icons

A router’s icons are not just for show. Different routers have different messages, but most will include three primary status indicators: Internet connected (green), WIFI disabled/Air plane mode enabled (blue) and connection failure notification with an alert on how you can troubleshoot it if needed. The best way to tell if your network is down or facing any other issues? Look at the lights!

How to troubleshoot WiFi

Is your WiFi connection giving you grief? There are a lot of things that can go wrong with it, and if none have worked to solve the problem then we'll need more information. To identify which technique will be most helpful for solving the issue in question let's break them down by what core issues each one seems like:

Wired connections will always be faster than wireless in some capacity, but the difference shouldn't be so vast that your WiFi is unusable. First try moving your router to a more central location - this should increase performance for all devices on the network! If it's not possible there are other things you can do like extending Wifi range or going roof top tea leaf reader style with an outdoor Access point (for those who need one).

If you’re having trouble with your Wi-Fi connection, it may be due to the fact that there are networks near by broadcasting on frequencies they can interfere with. For example if 5Ghz is not supported by your router then try changing channels and see how things go in order of 2/4/.

The better performing ones tend also have less congestion so keep this in mind when looking for an improvement!

“I have no internet connection at all.“

If you find that your WiFi network is not connecting, it could be due to many reasons such as a bad cable. This problem can also happen if the router itself needs setting up again or has been restarted without doing anything first-time when set out of factory default settings and should have its reset button held down with something small like paperclips so they don't get lost while waiting for help from someone who knows what's going on!

If you think your Internet connection has been suspended due to unpaid balance, contact the company and ask for help. Another possibility is that there's an outage in your area; when this happens many customers experience delays or disconnections with their online activities until they can reach someone from another nearby location who can fix things faster than remote support technicians at head office (which means it could easily take hours).

“My WiFi network disappeared completely.”

In order to avoid overheating, it is important that you move your router where there’s adequate airflow. If moving the device doesn't solve this issue and instead leads to other possible problems with connectivity or functionality of network settings then try restarting all connected devices one at a time as well as verifying if an update was installed recently--the default name printed on most routers should be recognizable by checking for guesses before connecting them onto any type host system (PC/Laptop).

“My phone/laptop/tablet won’t connect, even though my other devices are fine.”

If this doesn't help, you may need to delete your network from the device entirely. On an iOS or Android phone click on "Forget This Network" and it should solve any remaining connection issues in process of deleting that pesky Social Media account!

Tools for WiFi troubleshooting

Speed Test

A speed test can determine the quality of your connection and if you’re receiving what is advertised. It also helps in determining whether there are any issues with internet speeds, so it's important to run one from time-to-time! Remember that using WiFi will slow things down just a little bit when browsing online though - don't worry about being cautious or delicate while checking up on social media sites especially since they're not exactly bandwidth intensive apps anyway :)

Wireless Diagnostics (Mac)

The Network Diagnostics tool is a robust program that allows you to get clear picture of your network health, as well as troubleshoot any issues. You can find this by hitting Command + Spacebar and typing "Wireless Diagnostics" into the search bar

When first opening it will scan for available WiFi networks in range then present two options: Monitor my connection or continue summary after finish scanning - choose neither! Instead go all way back up top where they ask “Scan?" Selecting that option starts acccounting process which takes about 10 minutes before finished so be patient & wait patiently while also checking out our awesome video tutorial below if needed too...

The service will then show you a full list of connections around your location, including what channel they are operating on. In addition to this information the program also provides an easy way for users to change channels by typing in their router's IP address into Google search engine like any other website does (detailed instructions below).

Select “Scan Now.”

NirSoft (Windows)

NirSoft functions very similarly to the Wireless Diagnostics tools for Mac, scanning your WiFi environment and displaying all available networks - just like with this one! You'll still need log into router control panel in order change it configuration though.

NetSpot (Mac & Windows)

NetSpot is a fantastic alternative to both options above, and even features some additional tools that intermediate users may find valuable. For example: NetSpot allows you the ability visualize your network’s footprint in real time so as not miss any potential weak points or dead zones within it - making sure all of those important wires are well hidden where they belong! This program also comes complete with other helpful software like sniffers that will help detect problems before its too late (like if someone else has been hacking into our WiFi). So try out this free download today!.

Why does my computer keep disconnecting from WiFi?

You know your home WiFi system is tough but if you find that it keeps getting knocked off-line, there could be a few things going on. The first thing we recommend checking for are any patterns in these service disruptions and whether they happen at certain times of night or during microwaving sessions (believe it or not!). If nothing else works then try updating firmware on your router—just make sure to do this one step at time so as not overdo the changes!

If you’ve updated your firmware and are still getting disconnects, it might be time for a new router. Routers are computers after all--and these do tend to fail over the years!

Firmware Updates by Brand

How to log into your router’s control panel

Click on your router’s brand below to see in-depth instructions for logging into the configuration page, where you can adjust network passwords and names as well change channels they operate on.

Ready to get started?


We can't wait to have on you board!