Fidium Fiber is a relatively new entrant in the competitive telecommunications landscape, focusing primarily on delivering high-speed fiber optic internet services. Launched by Consolidated Communications, Fidium aims to bring advanced internet capabilities to underserved and existing markets, emphasizing reliable connections and customer-centric service. The company is actively expanding its fiber footprint across various regions in the United States, particularly in smaller cities and suburban areas where fiber deployment is strategically beneficial. Fidium's market position is characterized by its commitment to upgrading legacy infrastructure with modern fiber optics, aiming to provide a superior internet experience compared to traditional cable or DSL offerings. They are positioning themselves as a forward-thinking provider focused on future-proofing connectivity for their subscribers.
Key statistics: Years in business (as Fidium Fiber): 3-5 years (leveraging Consolidated Communications' legacy), Customers served: Growing rapidly, with a target of significant expansion in 2025-26, Coverage area: Primarily in select states including Maine, New Hampshire, Vermont, california, Texas, and illinois, with ongoing expansion plans.
| Plan Name | Download Speed | Upload Speed | Monthly Price (2025-26) | Equipment Fees | Data Caps | Contract Required |
|---|---|---|---|---|---|---|
| Fidium Fiber 300 | 300 Mbps | 300 Mbps | $55.00 | $0 (included modem/router) | Unlimited | No |
| Fidium Fiber 500 | 500 Mbps | 500 Mbps | $65.00 | $0 (included modem/router) | Unlimited | No |
| Fidium Fiber Gig (1 Gig) | 1000 Mbps | 1000 Mbps | $75.00 | $0 (included modem/router) | Unlimited | No |
| Fidium Fiber 2 Gig | 2000 Mbps | 2000 Mbps | $95.00 | $0 (included modem/router) | Unlimited | No |
Fidium Fiber offers a tiered selection of symmetrical fiber optic plans, meaning download and upload speeds are identical. The entry-level Fidium Fiber 300 provides a robust 300 Mbps for both directions, suitable for most households. For more demanding users, the 500 Mbps and 1 Gig plans offer significant bandwidth for simultaneous streaming, gaming, and large file transfers. The top-tier 2 Gig plan caters to power users and businesses needing extreme speeds. All plans come with unlimited data and include necessary equipment at no extra charge, simplifying the pricing structure.
Fidium Fiber's availability is geographically concentrated, primarily serving communities where Consolidated Communications has invested in fiber infrastructure. As of 2025-26, Fidium is most prevalent in parts of Maine, New Hampshire, and Vermont, with significant expansion efforts underway in Texas and California. They are also present in select Illinois markets. The company's strategy often involves targeting areas that have historically lacked robust high-speed internet options, aiming to provide a competitive fiber alternative. While their focus is on established communities, they are not typically available in brand new developments or extremely remote rural areas unless specific infrastructure projects are initiated.
Specific states with strong Fidium Fiber presence include Maine, New Hampshire, Vermont, Texas (e.g., parts of Houston metro area), and California (e.g., select Northern California communities). Urban areas within these states often have better availability than very remote rural locations, though Fidium's expansion aims to bridge this gap.
| Plan | Promotional Price (12 months) | Standard Price (after promotion) | Additional Fees | Bundle Savings Available |
|---|---|---|---|---|
| Fidium Fiber 300 | $55.00 | $55.00 | $0 (Installation fee may apply, often waived) | N/A (Focus on internet only) |
| Fidium Fiber 500 | $65.00 | $65.00 | $0 (Installation fee may apply, often waived) | N/A (Focus on internet only) |
| Fidium Fiber Gig (1 Gig) | $75.00 | $75.00 | $0 (Installation fee may apply, often waived) | N/A (Focus on internet only) |
| Fidium Fiber 2 Gig | $95.00 | $95.00 | $0 (Installation fee may apply, often waived) | N/A (Focus on internet only) |
Fidium Fiber distinguishes itself with a transparent pricing model where advertised prices are often the standard rates, with no significant increase after an introductory period. This eliminates the common frustration of escalating bills seen with many competitors. The inclusion of equipment and unlimited data further enhances the value proposition. While they do not heavily push bundles, their focus on delivering high-quality fiber internet at competitive standard rates makes them a strong contender for value-conscious consumers seeking reliable, high-speed connectivity without long-term contracts.
| Pros | Cons |
|---|---|
| 100% Fiber-optic network offering symmetrical speeds. | Limited geographic availability, not yet nationwide. |
| Transparent pricing with no price hikes after initial period. | Expansion is ongoing, so service may not be in your specific area. |
| Unlimited data with no data caps. | Customer service experiences can vary, as with any provider. |
| Free modem/router included with all plans. | Limited bundling options compared to larger, diversified providers. |
| No long-term contracts required. | Newer brand may mean less established brand recognition for some. |
Fidium Fiber aims to provide a positive customer experience, emphasizing ease of use and reliable service. They leverage their parent company's infrastructure and support systems, while also striving to offer a more personalized approach. Customer feedback generally highlights satisfaction with the internet performance and the lack of hidden fees or contract lock-ins. However, as with any service provider, experiences with customer support can vary, with some users reporting longer wait times during peak periods or specific issue resolution challenges.
| Feature | Fidium Fiber | Xfinity (Comcast) | Verizon Fios |
|---|---|---|---|
| Network Type | Fiber-to-the-Home (FTTH) | Hybrid Fiber-Coaxial (HFC) | Fiber-to-the-Home (FTTH) |
| Speeds (Max Available) | 2 Gbps (Symmetrical) | Up to 3.1 Gbps (Asymmetrical) | Up to 2 Gbps (Symmetrical) |
| Pricing Structure | Standard rates, no price hikes, no contracts. | Promotional rates for 1-2 years, then significant increases, contracts common. | Standard rates, some promotional pricing, no contracts for internet-only. |
| Data Policies | Unlimited | 3 TB monthly allowance (can incur overage fees or speed throttling). | Unlimited |
| Customer Satisfaction | Generally positive, especially regarding value and performance. | Mixed, often criticized for pricing and customer service. | Generally high, praised for reliability and speed. |
Fidium Fiber is an excellent choice for consumers seeking reliable, high-speed internet without the complexities of fluctuating prices and long-term contracts. Its 100% fiber-optic network ensures symmetrical speeds, making it ideal for demanding online activities such as video conferencing, online gaming, and large file uploads/downloads. The transparent pricing, unlimited data, and included equipment provide exceptional value. Fidium is particularly well-suited for residents in its current service areas who are looking to upgrade from slower DSL or cable internet and want a future-proof connection. If Fidium Fiber is available in your location, it represents a compelling option for a superior internet experience, especially for those who value simplicity and predictable monthly costs. It's a strong contender for remote workers, content creators, and families with multiple connected devices.