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EPB fiber Optics, a municipal broadband provider based in Chattanooga, Tennessee, stands as a pioneering force in the telecommunications landscape. Established as a division of the Electric Power Board of Chattanooga, EPB has consistently pushed the boundaries of internet service, notably being among the first in the nation to offer a 1-gigabit internet service to all its customers in 2010. This early adoption of advanced fiber technology has positioned EPB as a benchmark for high-speed, reliable internet access. As of 2025-26, EPB continues to serve the Chattanooga metropolitan area and surrounding regions, maintaining a strong commitment to community-driven technological advancement and digital inclusion. Their service area is primarily concentrated within Hamilton County, Tennessee, and extends to select adjacent communities.
Key statistics for EPB Fiber Optics (2025-26):
| Plan Name | Download Speed | Upload Speed | Monthly Price (2025-26 Est.) | Equipment Fees | Data Caps | Contract Required |
|---|---|---|---|---|---|---|
| EPB Fiber 300 | 300 Mbps | 300 Mbps | $55.00 | $0 (included modem/router) | None | No |
| EPB Fiber 500 | 500 Mbps | 500 Mbps | $65.00 | $0 (included modem/router) | None | No |
| EPB Fiber 1 Gig | 1 Gbps (1000 Mbps) | 1 Gbps (1000 Mbps) | $75.00 | $0 (included modem/router) | None | No |
| EPB Fiber 2 Gig | 2 Gbps (2000 Mbps) | 2 Gbps (2000 Mbps) | $105.00 | $0 (included modem/router) | None | No |
| EPB Fiber 5 Gig | 5 Gbps (5000 Mbps) | 5 Gbps (5000 Mbps) | $150.00 | $0 (included modem/router) | None | No |
EPB's service plans are characterized by their symmetrical speeds, meaning download and upload speeds are identical, a significant advantage for video conferencing, cloud backups, and online gaming. The tiered pricing structure offers a clear progression in speed, catering to a wide range of user needs from basic browsing to demanding professional applications. Notably, all plans include the necessary modem and router at no additional charge, and the absence of data caps and contracts further enhances the value proposition.
EPB Fiber Optics provides comprehensive internet coverage primarily within the city of Chattanooga, Tennessee, and its surrounding areas in Hamilton County. Their commitment as a municipal provider means a strong focus on serving the local community. While their service area is geographically defined, they have made significant efforts to ensure widespread availability across both urban and more suburban/rural pockets within their operational domain. Residents and businesses within these designated zones can expect access to EPB's high-speed fiber services. Availability outside of Hamilton County is limited to specific, contiguous communities where EPB has infrastructure.
| Plan | Promotional Price (First 12 Months) | Standard Price (After Promotion) | Additional Fees | Bundle Savings Available |
|---|---|---|---|---|
| EPB Fiber 300 | $55.00 | $55.00 | $0 (installation may have a one-time fee, waived periodically) | Yes (with TV/Phone) |
| EPB Fiber 500 | $65.00 | $65.00 | $0 (installation may have a one-time fee, waived periodically) | Yes (with TV/Phone) |
| EPB Fiber 1 Gig | $75.00 | $75.00 | $0 (installation may have a one-time fee, waived periodically) | Yes (with TV/Phone) |
| EPB Fiber 2 Gig | $105.00 | $105.00 | $0 (installation may have a one-time fee, waived periodically) | Yes (with TV/Phone) |
| EPB Fiber 5 Gig | $150.00 | $150.00 | $0 (installation may have a one-time fee, waived periodically) | Yes (with TV/Phone) |
EPB's pricing model offers exceptional value, largely due to its consistent pricing structure without promotional price hikes after a set period. The advertised monthly price is the price customers pay long-term, which is a significant differentiator in the ISP market. The inclusion of equipment and the absence of data caps further bolster its value. Bundling with EPB's TV and phone services can unlock additional savings, making it an attractive option for those seeking a comprehensive home service package.
| Pros | Cons |
|---|---|
| 100% Fiber Optic Network | Limited Service Area (primarily Chattanooga, TN) |
| Symmetrical Upload/Download Speeds | May not be available to all residents within the broader Chattanooga region |
| No Data Caps | Installation fees can apply if not part of a promotion |
| No Contracts Required | Municipal provider, so expansion beyond core area is strategic and slower |
| Included High-Quality Equipment | |
| Consistent, Non-Promotional Pricing |
EPB Fiber Optics is widely recognized for its commitment to customer satisfaction, often receiving high marks for service quality and support. As a municipal provider, there's a strong emphasis on community engagement and responsive customer care. The company aims to provide a seamless experience from installation through ongoing service.
| Feature | EPB Fiber Optics | Charter Spectrum (Cable) | AT&T Fiber (Fiber) |
|---|---|---|---|
| Network Type | Fiber Optic | Coaxial Cable | Fiber Optic |
| Max Download Speed (Typical Plans) | 5 Gbps | 1 Gbps (Gigabit tier) | 5 Gbps |
| Symmetrical Speeds | Yes (all plans) | No (upload significantly slower) | Yes (on most plans) |
| Data Caps | None | Yes (often 1TB, can vary) | None (on most plans) |
| Contract Required | No | No (but promotional pricing often tied to 12-24 months) | No |
| Monthly Pricing (Entry Level) | $55 (300 Mbps) | ~$70 (100 Mbps) | ~$55 (300 Mbps) |
| Customer Satisfaction (General) | High | Moderate | High |
EPB Fiber Optics is an outstanding choice for residents and businesses located within its service area, particularly in Chattanooga, Tennessee. Its 100% fiber optic network delivers unparalleled symmetrical speeds, making it ideal for power users, remote workers, gamers, and households with multiple connected devices. The absence of data caps and contracts, combined with consistent, non-promotional pricing and included equipment, offers exceptional long-term value and predictability. Consumers who prioritize reliability, cutting-edge technology, and a superior internet experience should strongly consider EPB. Given its limited geographic availability, the primary constraint is location; if you are fortunate enough to be within EPB's service footprint, it is undoubtedly one of the best internet options available.