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Emery Telcom is a regional internet service provider (ISP) known for its focus on rural and underserved areas, particularly within its primary service footprint in Utah. Established to bridge the digital divide, Emery Telcom offers a range of internet services, including fiber-optic and fixed wireless options, aiming to provide reliable and high-speed connectivity where larger national providers may not reach. As of 2025-26, the company continues to invest in network expansion and technology upgrades to meet the growing demand for broadband services.
Key Statistics (2025-26):
Emery Telcom offers a variety of internet plans designed to cater to different user needs and budgets. The company's primary focus is on delivering reliable broadband, with a significant portion of its network utilizing fiber-optic technology for higher speeds and stability. Fixed wireless is also a key offering, particularly in areas where fiber deployment is more challenging. Plan availability and specific speeds can vary significantly based on geographic location within Emery Telcom's service territory.
| Plan Name | Download Speed | Upload Speed | Monthly Price | Equipment Fees | Data Caps | Contract Required |
|---|---|---|---|---|---|---|
| Fiber 100 | 100 Mbps | 100 Mbps | $65.00 | Included (Router) | Unlimited | No |
| Fiber 300 | 300 Mbps | 300 Mbps | $80.00 | Included (Router) | Unlimited | No |
| Fiber Gig | 1 Gbps | 1 Gbps | $100.00 | Included (Router) | Unlimited | No |
| Fixed Wireless Basic | Up to 50 Mbps | Up to 10 Mbps | $70.00 | $10/month (or purchase) | 1 TB | No |
| Fixed Wireless Plus | Up to 100 Mbps | Up to 20 Mbps | $90.00 | $10/month (or purchase) | 1.5 TB | No |
Emery Telcom's plans are generally straightforward, with unlimited data on their fiber offerings. Fixed wireless plans have data caps, which are relatively generous but important for heavy users. Pricing reflects the advanced infrastructure, especially for fiber, and the challenges of providing service in less densely populated areas. Contract-free options are standard across most plans.
Emery Telcom's service is predominantly concentrated in Utah, with a strong presence in Carbon, Emery, Grand, San Juan, and Sevier counties. The company is dedicated to serving rural and remote areas where other ISPs may not operate. While their fiber network is expanding, availability is still limited to specific communities. Fixed wireless services offer a broader reach within their operational footprint, making it a viable option for many residents outside of direct fiber coverage zones. Availability checks are essential on their website.
| Plan | Promotional Price (12 Months) | Standard Price (After Promotion) | Additional Fees | Bundle Savings Available |
|---|---|---|---|---|
| Fiber 100 | $65.00 | $65.00 | Installation Fee: $50 (one-time) | N/A (Focus on Internet) |
| Fiber 300 | $80.00 | $80.00 | Installation Fee: $50 (one-time) | N/A (Focus on Internet) |
| Fiber Gig | $100.00 | $100.00 | Installation Fee: $50 (one-time) | N/A (Focus on Internet) |
| Fixed Wireless Basic | $70.00 | $70.00 | Equipment Purchase Option: $150 | N/A (Focus on Internet) |
| Fixed Wireless Plus | $90.00 | $90.00 | Equipment Purchase Option: $150 | N/A (Focus on Internet) |
Emery Telcom's pricing structure is transparent, with no significant promotional price drops that revert to much higher standard rates for their core fiber services. This consistency offers good value, especially considering the unlimited data on fiber. The fixed wireless pricing is competitive for the technology, though data caps should be monitored by users with high bandwidth needs.
| Pros | Cons |
|---|---|
| Strong focus on rural and underserved areas. | Limited availability outside of primary Utah service regions. |
| Reliable fiber-optic network with high speeds. | Fixed wireless speeds can be variable and affected by conditions. |
| Unlimited data on fiber plans. | Customer support volume can sometimes lead to longer wait times. |
| Contract-free service options. | No bundled TV or phone services typically offered. |
| Dedicated to community broadband initiatives. | Equipment fees for fixed wireless can be a factor if not purchased upfront. |
Emery Telcom generally receives positive feedback for its commitment to its service areas and the reliability of its fiber connections. Customer support is available through various channels, though as a regional provider, call volumes can sometimes impact response times. The company's local presence is often cited as a benefit, with support staff familiar with the specific challenges and needs of their customer base.
| Feature | Emery Telcom | CenturyLink (Lumen) | Xfinity (Comcast) |
|---|---|---|---|
| Network Type | Fiber, Fixed Wireless | DSL, Fiber (limited) | cable (limited in rural areas) |
| Speeds | Up to 1 Gbps (Fiber), Up to 100 Mbps (Wireless) | Up to 940 Mbps (Fiber), Up to 100 Mbps (DSL) | Up to 1.2 Gbps (Cable) |
| Pricing | Consistent, mid-to-high range for fiber | Variable, can be competitive for DSL | Competitive, but often with significant price increases after promo |
| Data Policies | Unlimited (Fiber), 1-1.5 TB (Wireless) | Unlimited (DSL/Fiber) | Typically 1.2 TB for Cable |
| Customer Satisfaction | Generally good for reliability and service focus | Mixed, often dependent on DSL vs. Fiber | Mixed, often criticized for pricing and customer service |
Emery Telcom is an excellent choice for residents and businesses located within its primary service areas in Utah, especially those seeking reliable, high-speed internet in rural or underserved communities. Their commitment to fiber deployment means that if fiber is available, it offers a superior and consistent online experience with unlimited data, ideal for heavy internet users, remote work, and online education. For areas where fiber is not yet an option, their fixed wireless service provides a viable alternative, though users should be mindful of the data caps and potential performance variations. Emery Telcom stands out for its community focus and dedication to bridging the digital divide, making it a valuable provider for its specific geographic footprint.