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Crosslake Communications is a regional telecommunications provider primarily serving the Crosslake, Minnesota area and surrounding communities. Established with a commitment to local connectivity, the company has been a staple in providing essential internet, phone, and television services for over two decades. While not a national conglomerate, Crosslake Communications focuses on delivering reliable and personalized service to its subscriber base, often catering to the specific needs of rural and suburban residents. Their market position is defined by a strong local presence and a dedication to community engagement, differentiating them from larger, more impersonal providers. Key statistics include approximately 15 years of dedicated internet service provision, serving over 3,000 households, and maintaining a focused coverage area within a 20-mile radius of Crosslake.
| Plan Name | Download Speed | Upload Speed | Monthly Price | Equipment Fees | Data Caps | Contract Required |
|---|---|---|---|---|---|---|
| Basic Connect | 50 Mbps | 10 Mbps | $59.99 | $10/month (modem rental) | 1 TB | No |
| Standard Speed | 100 Mbps | 20 Mbps | $79.99 | $10/month (modem rental) | 1 TB | No |
| Ultra Fast fiber | 500 Mbps | 100 Mbps | $99.99 | $10/month (modem rental) | Unlimited | No |
Crosslake Communications offers a tiered approach to its internet plans, starting with a foundational "Basic Connect" package designed for light usage. The "Standard Speed" plan doubles the download and upload capabilities, suitable for moderate streaming and multiple device usage. For the most demanding users, the "Ultra Fast Fiber" plan provides symmetrical speeds, ideal for heavy streaming, gaming, and large file transfers. All plans come with a standard 1 TB data cap, except for the fiber option, which offers unlimited data. Modem rental is a consistent fee across all plans.
Crosslake Communications maintains a strong focus on its core service territory, primarily centered around Crosslake, Minnesota, and extending to nearby rural communities within Crow Wing County. Their coverage is most robust in the immediate vicinity of Crosslake, offering reliable service to both residential and business customers. While they are a regional provider, their commitment to these specific areas means that residents within their operational footprint often have access to a dependable local internet option. Availability can vary in more remote outlying areas, with fiber optic service being limited to newly developed or upgraded zones.
| Plan | Promotional Price (12 months) | Standard Price (after promotion) | Additional Fees | Bundle Savings Available |
|---|---|---|---|---|
| Basic Connect | $59.99 | $59.99 | $10/month modem rental | Yes (with TV/Phone) |
| Standard Speed | $79.99 | $79.99 | $10/month modem rental | Yes (with TV/Phone) |
| Ultra Fast Fiber | $99.99 | $99.99 | $10/month modem rental | Yes (with TV/Phone) |
Crosslake Communications offers straightforward pricing with no introductory promotional periods that significantly alter the monthly cost. The listed prices are generally the standard rates. The primary additional fee is the modem rental, which is consistent across all plans. Bundling internet services with their television and phone packages can lead to attractive savings, enhancing the overall value proposition for customers seeking a comprehensive telecommunications solution from a single provider.
| Pros | Cons |
|---|---|
| Strong local presence and customer support | Limited geographic availability outside of core service area |
| Dedicated fiber optic option for high-speed needs | Data caps on most cable plans |
| Bundling options for TV and phone services | Potentially higher per-Mbps cost compared to national providers |
| No long-term contracts required | Equipment rental fee is a recurring cost |
| Community-focused service | Slower rollout of new technologies in some older areas |
Crosslake Communications is recognized for its commitment to local customer service, often providing a more personal touch than larger national providers. Support is readily available through various channels, and their local presence allows for quicker response times for technical issues within their service area. Customer satisfaction is generally high due to the accessibility and responsiveness of their support teams.
| Feature | Crosslake Communications | Spectrum | Midco |
|---|---|---|---|
| Speeds | Up to 500 Mbps download / 100 Mbps upload (Fiber) | Up to 1 Gbps download / Varies upload | Up to 1 Gbps download / Varies upload |
| Pricing | $59.99 - $99.99 | $69.99 - $99.99 (Promotional) | $70 - $100 (Promotional) |
| Data Policies | 1 TB cap (Cable), Unlimited (Fiber) | Unlimited | Unlimited |
| Customer Satisfaction | Generally High (Local Focus) | Mixed (National Average) | Mixed to Good (Regional Focus) |
Crosslake Communications is an excellent choice for residents and businesses located within its specific service area in and around Crosslake, Minnesota, who prioritize reliable local support and a community-oriented provider. It is particularly well-suited for individuals who value a direct line to customer service and installation technicians who understand the local infrastructure. The availability of a fiber optic plan makes it a strong contender for power users, while the cable plans offer a solid foundation for everyday internet needs. Customers seeking bundled services like TV and phone will also find value in their package deals. If you are outside their primary service footprint, you will need to explore other providers.