Call for Internet!
Cloudnet Inc. has established itself as a significant player in the telecommunications landscape, focusing on delivering reliable internet solutions across a growing service area. Founded in 2010, Cloudnet has steadily expanded its network infrastructure, aiming to bridge the digital divide in both urban and underserved rural communities. As of 2025, the company serves over 1.5 million customers nationwide and continues to invest in network modernization to meet the increasing demand for high-speed internet. Cloudnet Inc. operates primarily as a regional provider, with a strong presence in the Midwestern and Southern United States, though its reach is expanding.
| Plan Name | Download Speed | Upload Speed | Monthly Price | Equipment Fees | Data Caps | Contract Required |
|---|---|---|---|---|---|---|
| Cloudnet Essential | 100 Mbps | 10 Mbps | $59.99 | $10/month (router rental) | 1 TB | No |
| Cloudnet Performance | 300 Mbps | 30 Mbps | $79.99 | $10/month (router rental) | 1.5 TB | No |
| Cloudnet Ultra | 750 Mbps | 75 Mbps | $99.99 | $10/month (router rental) | 2 TB | No |
| Cloudnet Gigafiber | 1 Gbps | 1 Gbps | $129.99 | $0 (included with plan) | Unlimited | No |
Cloudnet Inc. offers a tiered service structure designed to accommodate various user needs, from basic browsing to heavy streaming and gaming. The Essential and Performance plans are ideal for individuals or small households, while Ultra and Gigafiber cater to larger families or power users requiring significant bandwidth. Notably, all plans include substantial data allowances, with Gigafiber offering unlimited data, a key differentiator in the market. Equipment fees are standardized, except for the premium Gigafiber plan where the router is complimentary.
Cloudnet Inc.'s coverage is most concentrated in states like Ohio, Indiana, illinois, and Georgia, with significant urban and suburban penetration. While historically stronger in these regions, the company has been actively expanding its footprint into neighboring states and is making efforts to serve more rural areas through strategic infrastructure investments. Availability in rural areas can be inconsistent, often relying on their hybrid fiber-coaxial network which is more cost-effective to deploy than pure fiber in less densely populated zones. Consumers are advised to check the Cloudnet Inc. website for precise availability in their specific address.
| Plan | Promotional Price (12 months) | Standard Price (after promotion) | Additional Fees | Bundle Savings Available |
|---|---|---|---|---|
| Cloudnet Essential | $49.99 | $59.99 | Installation Fee: $50 (waived with self-install) | Yes (with Cloudnet TV and Phone) |
| Cloudnet Performance | $69.99 | $79.99 | Installation Fee: $50 (waived with self-install) | Yes (with Cloudnet TV and Phone) |
| Cloudnet Ultra | $89.99 | $99.99 | Installation Fee: $50 (waived with self-install) | Yes (with Cloudnet TV and Phone) |
| Cloudnet Gigafiber | $119.99 | $129.99 | Installation Fee: $0 | Yes (with Cloudnet TV and Phone) |
Cloudnet Inc. presents a competitive pricing structure, particularly during the initial 12-month promotional period. The value proposition becomes more pronounced for users who opt for higher-tier plans, where the price per megabit decreases significantly. Bundling with Cloudnet's TV and phone services can further enhance value, offering integrated solutions. The standard pricing after the promotional period is still competitive, especially for the higher speed tiers, positioning Cloudnet as a strong contender for those seeking performance without extreme costs.
| Pros | Cons |
|---|---|
| Competitive promotional pricing. | Limited availability in some rural areas. |
| Generous data allowances on most plans. | Equipment rental fees can add up for lower tiers. |
| Gigafiber plan offers unlimited data and symmetrical speeds. | Customer service response times can vary. |
| Bundling options available for a complete home solution. | Primarily cable infrastructure in many areas, though fiber is expanding. |
| No long-term contracts required. | Installation fees apply for most plans (except Gigafiber). |
Cloudnet Inc. strives to provide a positive customer experience, though user feedback indicates that support quality can be inconsistent. The company is investing in training and expanding its support teams to address this. Efforts are underway to improve average response times through enhanced call center staffing and digital support tools. Installation satisfaction is generally high, particularly for fiber deployments, which are often handled by experienced technicians. Reliability ratings are generally good, reflecting the robustness of their cable and expanding fiber networks.
| Feature | Cloudnet Inc. | Xfinity | Spectrum |
|---|---|---|---|
| Network Type | Cable (DOCSIS 3.1), growing Fiber | Cable (DOCSIS 3.1) | Cable (DOCSIS 3.1) |
| Top Speed | 1 Gbps (Fiber) | 2 Gbps (select areas) | 1 Gbps (select areas) |
| Data Policy | 1 TB - Unlimited (plan dependent) | 1.2 TB (can be waived with unlimited plan) | Unlimited |
| Contract | No contract | Optional contracts for discounts | No contract |
| Customer Satisfaction | Average to Good | Average | Average |
Cloudnet Inc. is an excellent choice for consumers seeking reliable internet service with competitive pricing, especially those in their primary service regions. The lack of mandatory contracts and the generous data allowances on most plans make it an attractive option for a wide range of users. Individuals and families who can access their Gigafiber service will benefit from symmetrical speeds and unlimited data, making it ideal for heavy users, gamers, and remote workers. For those in areas where only their cable service is available, the Performance and Ultra plans offer a strong balance of speed and value. While customer support can sometimes be a point of improvement, the overall network performance and flexible plans make Cloudnet Inc. a solid contender against larger national providers, particularly for its value proposition in the mid-to-high speed tiers.