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Chazy Westport Telephone Corp (CWTC) is a regional telecommunications provider primarily serving the Adirondack region of upstate New York. Established decades ago, CWTC has evolved from a traditional telephone company to offering a range of modern communication services, including high-speed internet. The company prides itself on its local presence and commitment to serving rural communities often overlooked by larger national carriers. CWTC operates with a focus on reliability and personalized customer service, aiming to bridge the digital divide in its service area.
Key Statistics:
| Plan Name | Download Speed | Upload Speed | Monthly Price | Equipment Fees | Data Caps | Contract Required |
|---|---|---|---|---|---|---|
| Basic Internet | 25 Mbps | 3 Mbps | $59.99 | $10.00/month (modem rental) | 1 TB | No |
| Standard Internet | 100 Mbps | 10 Mbps | $79.99 | $10.00/month (modem rental) | 1 TB | No |
| High-Speed Internet | 300 Mbps | 20 Mbps | $99.99 | $10.00/month (modem rental) | 1 TB | No |
| fiber Plus (where available) | 1 Gbps | 500 Mbps | $129.99 | $10.00/month (modem rental) | Unlimited | No |
CWTC offers a tiered service structure designed to meet various user needs, from basic browsing to more demanding applications. Speeds vary significantly based on available infrastructure, with Fiber Plus being the premium offering in select areas. All plans include a standard 1 TB data cap, except for the Fiber Plus service. Equipment rental for a modem is a consistent fee across most plans. Contracts are not typically required, offering flexibility to subscribers.
Chazy Westport Telephone Corp's service area is geographically concentrated in the northern New York region, specifically within Clinton and Franklin Counties. Major towns and villages within this region, such as Chazy, Westport, Keeseville, and Saranac Lake, have better access to higher-speed services. Availability of faster internet, particularly fiber optic, is dependent on the specific infrastructure deployed by CWTC. Rural and more remote areas within their service footprint may be limited to DSL technology, which can result in slower speeds compared to urban or suburban offerings from larger providers.
| Plan | Promotional Price (12 months) | Standard Price (after promotion) | Additional Fees | Bundle Savings Available |
|---|---|---|---|---|
| Basic Internet | $59.99 | $59.99 | $10.00/month (modem rental) | Limited (phone bundles) |
| Standard Internet | $79.99 | $79.99 | $10.00/month (modem rental) | Limited (phone bundles) |
| High-Speed Internet | $99.99 | $99.99 | $10.00/month (modem rental) | Limited (phone bundles) |
| Fiber Plus | $129.99 | $129.99 | $10.00/month (modem rental) | Limited (phone bundles) |
CWTC's pricing structure is straightforward, with promotional rates often matching standard rates, simplifying the customer experience. The primary recurring additional fee is for modem rental. Bundle savings are primarily available when combining internet with their telephone services. The value proposition is strong for residents in their service area, especially those seeking a local provider with dedicated support, though speeds may not always compete with national fiber providers in terms of raw gigabit capabilities.
| Pros | Cons |
|---|---|
| Local company with dedicated customer support | Limited availability outside of specific New York counties |
| No long-term contracts required | DSL speeds can be significantly slower than fiber or cable from national providers |
| Commitment to rural broadband expansion | Fiber optic availability is not widespread within their service area |
| Reliable service for essential online activities | Data caps on most plans can be restrictive for heavy users |
| Competitive pricing for DSL services in their region | Limited bundling options beyond traditional phone services |
Customers often praise Chazy Westport Telephone Corp for its local approach to customer service. Being a smaller, regional provider allows for more personalized interactions and quicker resolution of issues compared to larger national corporations. Support is generally accessible through phone and in-person visits to their local offices. Installation satisfaction is typically high due to the familiarity of technicians with the local infrastructure. Reliability is a strong point for their core services, especially for essential internet use.
| Feature | Chazy Westport Telephone Corp | Spectrum (Regional Competitor) | Frontier (Regional Competitor) |
|---|---|---|---|
| Network Type | DSL, Fiber (limited) | Cable | DSL, Fiber (expanding) |
| Max Download Speed | 1 Gbps (Fiber) / 100 Mbps (DSL) | 1 Gbps+ (Cable) | 1 Gbps+ (Fiber) / 100 Mbps (DSL) |
| Max Upload Speed | 500 Mbps (Fiber) / 10 Mbps (DSL) | 35 Mbps (Cable) | 500 Mbps+ (Fiber) / 10 Mbps (DSL) |
| Pricing (Starting) | $59.99 | $49.99 (promotional) | $49.99 (promotional) |
| Data Policies | 1 TB (DSL/Standard), Unlimited (Fiber) | Typically Unlimited | Typically Unlimited (Fiber), 1 TB (DSL) |
| Customer Satisfaction | High (local focus) | Mixed (large provider issues) | Mixed (service dependent) |
Chazy Westport Telephone Corp is an excellent choice for residents and businesses within its specific service area in upstate New York who prioritize local support and reliable connectivity for everyday use. If you are located in Clinton or Franklin County and are looking for a provider that understands the community, CWTC is a strong contender. Their DSL plans offer a dependable option for basic internet needs at competitive prices, while their expanding Fiber Plus service provides a significant upgrade for those fortunate enough to have it available. Consumers who value a personal touch over the vast reach of national providers, and who do not require the absolute highest multi-gigabit speeds or unlimited data on all tiers, will find CWTC to be a suitable and trustworthy internet service provider. It is particularly well-suited for households with moderate internet usage, remote workers who can utilize their higher-tier plans, and small businesses needing dependable connectivity.