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Altafiber, formerly Cincinnati Bell, is a telecommunications provider primarily serving the Midwest United States, with a significant presence in Ohio, Kentucky, and Indiana. The company has been a staple in its core markets for over a century, evolving from traditional phone services to offering advanced internet, video, and voice solutions. In recent years, Altafiber has made substantial investments in its fiber-optic network infrastructure, aiming to provide high-speed, reliable internet access to both residential and business customers. Their market position is characterized by a strong regional focus and a commitment to upgrading their network to meet the increasing demands for bandwidth. Key statistics for 2025-26 include over 1.5 million access lines in service, a growing fiber footprint across major metropolitan areas, and a customer base that values dependable connectivity.
| Plan Name | Download Speed | Upload Speed | Monthly Price | Equipment Fees | Data Caps | Contract Required |
|---|---|---|---|---|---|---|
| Fiber 300 | 300 Mbps | 300 Mbps | $65.00 | $10.00/month (modem/router rental) | None | No Contract |
| Fiber 500 | 500 Mbps | 500 Mbps | $75.00 | $10.00/month (modem/router rental) | None | No Contract |
| Fiber Gigabit | 1000 Mbps | 1000 Mbps | $90.00 | $10.00/month (modem/router rental) | None | No Contract |
| Fiber 2 Gig | 2000 Mbps | 2000 Mbps | $120.00 | $15.00/month (advanced modem/router rental) | None | No Contract |
Altafiber's service plans are designed to cater to a range of user needs, from basic browsing to heavy streaming and gaming. All plans leverage their pure fiber-optic network, ensuring symmetrical download and upload speeds, which is a significant advantage over cable or DSL. The absence of data caps across all tiers provides a premium experience, allowing users to consume content without worry. While a modem/router rental fee applies, the flexibility of no long-term contracts is a notable benefit for consumers seeking adaptability.
Altafiber's service availability is concentrated in the Midwest, with its strongest presence in the Greater Cincinnati metropolitan area, including parts of Ohio and Northern Kentucky. Significant fiber expansion efforts are also underway in Indianapolis and other surrounding Indiana communities. While the company prioritizes urban and suburban areas for its fiber deployments, there are ongoing initiatives to bring higher-speed internet to underserved rural pockets within its existing service footprint. Consumers can check specific address eligibility on the Altafiber website to determine availability.
| Plan | Promotional Price (12 months) | Standard Price (after promotion) | Additional Fees | Bundle Savings Available |
|---|---|---|---|---|
| Fiber 300 | $55.00 | $65.00 | $10.00/month (equipment rental) | Yes (with TV/Voice) |
| Fiber 500 | $65.00 | $75.00 | $10.00/month (equipment rental) | Yes (with TV/Voice) |
| Fiber Gigabit | $75.00 | $90.00 | $10.00/month (equipment rental) | Yes (with TV/Voice) |
| Fiber 2 Gig | $100.00 | $120.00 | $15.00/month (equipment rental) | Yes (with TV/Voice) |
Altafiber offers competitive introductory pricing for its fiber plans, making them attractive for new customers. The transition to standard rates after the first year is moderate, and the value proposition remains strong due to the symmetrical speeds, unlimited data, and reliable fiber infrastructure. Bundling with Altafiber's TV and voice services can unlock additional savings, enhancing the overall value for households looking for a comprehensive home entertainment and communication solution.
| Pros | Cons |
|---|---|
| Symmetrical download and upload speeds | Limited geographic availability outside core Midwest regions |
| No data caps on any plans | Equipment rental fees apply to all plans |
| Pure fiber-optic network for high reliability | Professional installation required, which may have an associated fee (though often waived with promotions) |
| No long-term contracts required | Standard pricing after promotional periods can be higher than some competitors' entry-level plans |
| Competitive speeds for demanding users (gamers, streamers) | Customer service experiences can vary, as with most large providers |
Altafiber generally receives positive feedback regarding its network performance and reliability, largely attributed to its fiber infrastructure. Customer service interactions, however, can be a mixed bag, with some customers reporting excellent support and others experiencing longer wait times or resolution challenges. The company is actively working to standardize its customer support quality across its expanding service areas.
| Feature | Altafiber | Spectrum (Cable) | AT&T Fiber (Fiber) |
|---|---|---|---|
| Network Type | Fiber-to-the-Home (FTTH) | Hybrid Fiber-Coaxial (HFC) | Fiber-to-the-Home (FTTH) |
| Max Download Speed | 2000 Mbps | 1000 Mbps | 5000 Mbps |
| Max Upload Speed | 2000 Mbps | 35 Mbps | 5000 Mbps |
| Monthly Price (Gigabit Equivalent) | $90.00 | $85.00 (promotional) | $80.00 |
| Data Caps | None | 1 TB (with unlimited option for extra fee) | None |
| Contract Required | No | No (but contracts may offer better pricing) | No |
| Customer Satisfaction (Average) | Good | Average | Very Good |
Altafiber is an excellent choice for consumers and businesses located within its service areas who prioritize high-speed, reliable internet with symmetrical upload and download speeds. Its pure fiber-optic network makes it ideal for heavy internet users, including remote workers, online gamers, and households with multiple devices streaming simultaneously. The absence of data caps and no-contract policies offers significant flexibility and peace of mind. While its geographic reach is currently limited, for those in its footprint, Altafiber stands out as a top-tier provider, especially when compared to cable or DSL alternatives. If you're looking for top performance and a future-proof connection, and Altafiber is available at your address, it's a strong contender for your internet service needs.