Easy Steps to Turn Off Closed Caption on Xfinity

  • Posted on: 14 Jun 2024
    Easy Steps to Turn Off Closed Caption on Xfinity

  • Closed captions serve a purpose for people with hearing impairment to see dialogue and audio signs on the TV screen. But if they are not essential to be closed captions then they are simply annoying or more intrusive to the experience of watching a video. Thankfully, deactivating closed captions on Xfinity is quite easy and it can be done with a few simple steps. The steps given below are cut and dried. 

    Understand Closed Captioning Options 

    First, it is essential to understand that there are a few different closed caption options on Xfinity: First, it is essential to understand that there are a few different closed caption options on Xfinity: 

    - Always On – This will show captions continually, for all the shows, even when they are not necessary or desirable. 

    - C – Captions will only appear when the volume is turned down or off on the television. They fade out the moment you increase the volume and turn on again when you adjust the volume low. 

    - Off – This turns off the closed caption system and no captions can be seen when watching any program. 

    Despite this, the fact that you or someone in your home may need captions is likely to be far from frequent, and that is why you may prefer to switch them off completely. The following part of this guide will explain how you can do that. 

    Unfortunately, there is no direct way to turn closed captions off for a specific device, but the following methods might help you achieve this. 

    If you only want captions to be disabled on one Xfinity cable box in your home, here are the steps: If you only want captions to be disabled on one particular Xfinity/cable box in your home, here are the steps: 

    1. Now already knowing that accessing the Settings mode is the general approach, go through the motions using the Xfinity remote. In most Xfinity remotes, you should be able to press the Xfinity button and then settings (the cog icon). 
    1. Go to the category that is called “Accessibility settings”. Choose an option like “Closed Captioning” or “Subtitles & Captions” depending on the make and model of the hardware and its firmware. 
    1. Select the Closed Captioning font/style option if you wish to have the appearance of the text different from the default settings. Otherwise, select OFF to turn off the captions. 
    1. Press Back/Exit on your remote to return to your normal viewing of television shows with your closed captioning turned off. 

    Caption Settings: Disable All Captions for Linked Devices 

    So, if you want to confirm that closed captioning is turned off for all the TV boxes associated with your Xfinity/Comcast account you may want to adjust this through the My Account portal. 

    Follow these steps to turn off closed captions permanently on all your Xfinity boxes in one go: Follow these steps to turn off closed captions permanently on all your Xfinity boxes in one go: 

    1. From the comfort of your computer or smartphone/tablet, navigate to xfinity.com or the Xfinity MyAccount application. Always ensure you sign in by entering your login details if you are not already logged in. 
    1. Click/Tap "Users & Preferences". 
    1. This is usually located under options where you can select either “Closed Captioning” or on some occasions “Accessibility”. 
    1. Under Account Settings make sure that the option selected is set to “Off” and then click/tap on “Save”. 
    1. Then, tap on the “Done” button to close out of the application. Wait for about five minutes to allow adjustments to take effect on all the other pieces of Xfinity equipment that you have linked. 

    Voila! That was a very good tutorial on how to turn off closed captioning on Xfinity on your entire account and devices. It should now be impossible for there to be any other captions whenever any programs are watched. 

    Extra Tips 

    Here are some additional tips for managing closed captions on Xfinity: Here are some additional tips for managing closed captions on Xfinity: 

    - To enable the closed captions again in the future, one will need to follow the same procedures but select the captioning setting of “Always On” or “On When Mute”. 

    - It may only be possible to enable or adjust captions during recorded programs by using the “*” button on your remote while watching the recorded program. 

    - To quickly switch the captions on and off, press the ‘Cc’ button on the newer voice-enabled Xfinity remotes while watching live TV. 

    - Change Caption Style with Font size/Color/Opacity settings in the Xfinity for Accessibility section. 

    It is my hope that these detailed directives assist you in ensuring that such closed captioning is switched off, permanently, when using Xfinity/Comcast cable television. Now most of the annoying text which in the past has been displayed on the screen is gone and you can have a clear view. Give me a call if you have any other questions! 

    Just Call us at (844) 345-0888 and we will be happy to assist.