This research work is aimed at assessing the performance of this internet service provider, known as Xtratyme Technologies, which is located in the Midwest region of the United States of America. Xtratyme was established in the year 2005 and, over the years, has grown to become one of the leading ISPs in the region with the provision of fiber internet services to the residents of rural areas as well as businesspersons. Having the aim of providing internet service to regions that are often left without a proper connection, Xtratyme employs the advances in fiber optic technologies and offers up to 1Gbps speed. Their residential services have no limit on the amount of data that goes with it, no contracts, and very good prices to match any pocket. Business customers can also select which speed is most suitable for them depending on their requirements, such as static IPs, business emails, and web hosting, among others. But the most important and strongest selling point for Xtratyme is their excellent local customer support. For their internet, they have a support team from the Midwest region that is always on standby to support any concern and explain any work. They also engage in social responsibilities that involve being involved in community events and programs to help areas they operate in. When it comes to technology growth, Xtratyme remains eager to develop new opportunities and expand its structure and innovative features while staying loyal to Midwest principles.