GreatWave Communications is a regional broadband internet access provider based in the Midwest and is one of the market leaders. GreatWave was founded in 2005 in Indianapolis, Indiana, and has expanded to cater its services to households and companies in Indiana, Illinois, and Ohio. GreatWave offers fiber optic and cable broadband that range from 25Mbps to 1Gbps to allow customers to enjoy streaming and gaming, video conferencing, home office, and cloud storage among others. The plans can be used without any limitations on the amount of data transmitted, the provider’s technical support service is available to the customers 7 days a week and night, and there are no contracts for a long time. At GreatWave, there is a promise of fair usage and nondiscrimination; the company promotes equal access to the legal services that are available online. The company has spent more than $200 million to enhance and potentiate its Wi-Fi Gigabit next generation for reliable and secure connection. Some of the noticeable strengths that may have contributed to the success of GreatWave include the following; GreatWave offers higher charges which are reasonable for the services offered by the company, the company offers friendly customer support and the company has a strong relationship with the communities it serves. Thus, the company provides cheap internet packages to families with low income to ensure equal access to a connected world. It also supports local charities and schools both financially and in kind through sponsoring athletes and students, and also donating equipment and training in information technology. As GreatWave moves forward to expand its coverage area, the Company will help more residents and businesses access fast, reliable, affordable Internet.