This study aims to address Mitec Internet, an online service provider corporation situated in the Republic of Mozambique's Maputo city. Established in 2005, Mitec has developed into one of the most dependable and effective providers of Internet services available in the nation. Using a fiber internet connection covering homes and companies in Maputo and other major cities with internet speeds up to 100Mbps, Mitec, a supplier of fiber internet, seeks to give creative and satisfying solutions to its consumers. With the company's aim to guarantee that more and more individuals in Mozambique have access to reasonably priced and consistent internet connections, Mitec is among the oldest and most established ISPs in the country. The corporation has embraced modern networks and fiber-optic connections to guarantee it has expanded its coverage and offers reasonably priced Internet. Mitec also boasts excellent and easily available customer support as the Live Chat feature 24/7 allows personal managers assigned to each client to quickly solve problems. Apart from the standard residential or business Internet solutions, Mitec provides institutional connection and structured cabling solutions for banks, hospitals, colleges, and other large-volume facilities. It has developed methods of collaborating with offshore maritime cable companies to guarantee that it satisfies local rising data demand. Mitec Internet is bent on enabling Mozambique to move to a digital future by offering broadband connections to even more households and businesses, therefore stressing the value of a strong infrastructure and a customer-oriented approach.