Typical complaints included displeasure with Massillon Cable TV's cable TV service and perceived low quality of the internet and phone services it has been providing since 1952 for Massillon, Ohio. Massillon Cable lets customers effectively work from home, stream movies or videos, and play games with broadband internet rates up to 1Gbps. Massillon Cable uses both fiber optics and coaxial cables in its network to provide quick connectivity for online customers. Their basic starter broadband package gives the customers a 50 Mbps connection, while the gigabit broadband package comes with up to 1 GB of connection and can offer limitless data. These promotions are offered on internet plans that are not bound by any contractual agreements, so customers are not tied to the service for a long time. Besides the great speeds as indicated above, another remarkable characteristic of Massillon Cable is the local customer service. Their Internet technical support, which can be contacted round the clock, works in Massillon and is ready to assist consumers in the installation of equipment, connection issues, and answering other questions. They also assure an installment within a week from the time of registration. Due to its experience and effectiveness in providing broadband services in the locality, Massillon Cable TV wants to cater to the needs of all in the Massillon community. Be it lightning-fast gigabit internet or deeply tailored customer service, they have been providing that for over six decades now.