KYWIFI is a free public wireless Internet service provided by the OGCIO in Hong Kong that has garnered a lot of use. KYWIFI, which was founded in 2014, sought to provide Wi-Fi hotspot areas in Hong Kong so that citizens could access fast internet using their mobile gadgets. Being currently in operation in over 34000 locations all over Hong Kong, it connects such premises as governmental offices, transport hubs, attractions, libraries, cultural centers, shopping malls, parks, and many others; KYWIFI has become accessible to the internet and digital services for people who live and work in this highly developed city. The service has remarkably expansive coverage, and overall connection quality because of Hong Kong’s telecommunications network. People can easily access KYWIFI by selecting the network of their choice, and they either sign up using their phone number or Facebook accounts to access the internet on the go. The availability of KYWIFI is easy; the network has a large coverage area; the quality of the network is guaranteed, and the service is free, making it one of the most popular public Wi-Fi options for residents and visitors in Hong Kong. The firm is a key player in the “Smart City” development in Hong Kong, and there are expectations that the company will also extend its networks in the city.