Kellin Communications is an ISP company that operates at the regional level and is located in the Midwestern United States. Kellin Telecom was established in 2005 by a team of ex-telecom specialists, the primary goal of which is to supply high-quality broadband Internet access for small cities and rural areas that have limited access to broadband services from nationwide providers. Kellin is a telecommunications firm that provides fiber and fixed wireless home Internet plans with download speeds of up to 1 Gbps and physical offices in ten towns across three states. Major ISPs have not constructed networks, and they use their infrastructures and, a percentage of rented network capacities to cover more extensive territories. Kellin Communications technicians are employees who are residents of the communities they serve, with a strong focus on customer service and being active in the community. They support local events and other non-profit organizations that are in their community as a way of contributing back. This strategy has indeed proved effective since their local focus, relatively faster connection speeds, cheap prices, and good service enable Kellin to expand fast through word of mouth even in a market where a single ISP dominates. While it is still significantly smaller than some of the major Internet providers, Kellin Communications has shown that the company is willing to invest in its communities and that its primarily hyperlocal focus has helped it become the Internet provider of choice for tens of thousands of households who want a reliable connection from a provider that they know.