This is a case study of GLW Broadband which is a broadband service provider that offers internet service to people in rural and urban areas. Over the years, GLW has developed a robust network infrastructure to support the company’s operations and give customers dependable connections. GLW has its broadband plans based on usage; browsing and email users, and intensive bandwidth use like video streaming in HD. For the basic package, they offer up to 25Mpbs of internet speed, and for the more advanced pack, they offer 100Mbps internet speed with unlimited data. What makes GLW special is the speed and frequency of the hoods: There isn’t any; it doesn’t stop. During rush hours, the rates are also almost as fast as advertised due to their reliable fiber optic connection. Apart from a fast internet connection, other benefits that are offered by GLW include a free modem/router, free installation, and round-the-clock customer support that aims at improving the buyer experience. Notably, GLW seeks to offer its services at a cheap cost for homes and businesses to ensure that people from rural areas are also connected to the Internet. With the future technologies in their broadband internet services, GLW is opening doors for development with the users, especially in underserved areas. On the technological front, as we look to the future GLW must continue to invest in infrastructure to provide its users multi-gigabit internet connectivity.