An ISP in Thailand that was established in 1999 and has a distinct focus on internet affordability and reliability is known as First Step Internet, or FSI for short. Since its inception more than two decades ago, FSI has transformed into a prominent ISP in the country, catering to the needs of both home and office clients. FSI presently has broadband internet packages with speeds of up to 100 Mbps, which are being mainly implemented through FTTH (Fiber to the Home) technology. They have established network connections in most major cities, including Bangkok, but they have also adopted strategic partnerships with national telecommunication providers to deliver internet, even for those in rural areas, using 4G/LTE technology. FSI offers business clients Internet access and dedicated circuits, as well as a range of high-value services such as web hosting, server hosting, virtual private networks, and so on. What makes FSI unique is its customer support, which resolves any problems regarding internet speed and does not bind its customers to long-term agreements when subscribing to their internet services. Customers do not have to subscribe to an expensive package they do not require at the given time, but can, instead, pay for the service they want for one month. Consumer mobile and TV packages have also been prepared by FSI with content delivery partners. With its virtually one-of-a-kind services as one of the pioneer internet service providers in Thailand, First Step Internet has never ceased to introduce new ways to deliver both fast and affordable internet to everyone and all sectors.