CalDSL Internet is one of the regional Internet service providers which mainly operate in California. CalDSL was established in 1999, and as a Broadband Internet Service Provider, its mission is to deliver broadband Internet connection to different communities residing in northern and central California. Through its DSL technology, CalDSL provides download speeds that range from 1. 5Mbps up to 100Mbps according to location. Competition among telecom operators has benefited the customers, as there are no data caps or long-term contracts. The basic services for special residential plans can be obtained for a fee of as low as $19. 99 per month. Apart from offering broadband Internet services to the home user, CalDSL also offers Internet services to business customers. Some services include static IP addressing, business email hosting, business website hosting, and various security features that may be best for business. Customer support is also an essential component of any business plan, as it is always available to customers 24/7. To support the progress of communities, CalDSL is involved in sponsoring local activities and organizing computer labs with Internet connections in schools, as well as establishing technology hubs for community members. CalDSL as a local ISP, therefore, goes further than offering mere Internet connectivity but also takes part in the enhancement of the California communities’ digital landscape. Since Internet services are now cheap and easily accessible in most parts of central and Northern California, it is the standard of CalDSL to expand the firm’s regional customer base.