Balsam West Internet is a small ISP, operating on a regional level and based in the western part of rural North Carolina. As a company that was launched in 2010 with a mission of offering broadband services in the mountainous region where most people have been locked out of the opportunity to access internet services, Balsam West has managed to extend its services to over 5,000 households and businesses. With fiber optic cable, fixed terrestrial wireless, and TV white space technology, Balsam West targets offering download speeds of up to 1 Gigabit per second to those areas. This gives rural people a view of the fast internet speed that they cannot access in big cities only. Balsam West has been credited for this feat, especially for its role in addressing the problem of the digital divide. Specifically, Balsam West is a local ISP that focuses on providing services to the local people with utmost loyalty by offering them the best services. Technicians live in the same areas they operate in to effectively provide their services. To increase the company’s network, it engages with leaders in charge of the economic development of the respective countries of the United States. Since the internet is no longer an issue to worry about, Balsam West is providing opportunities for invention, telecommuting, and healthcare among other services in their rural service region. Despite their size, they are a powerful link between the Carolina mountains and the advances in digital technology.